We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lock in the lowest price from these sites
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (351)
Filter reviews
351 results
Traveller rating
89
133
92
19
18
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
89
133
92
19
18
See what travellers are saying:
Selected filters
Filter
Updating list...
72 - 77 of 351 reviews
Reviewed 13 December 2016

I arrived at midnight and they had sold my non-smoking king bed. after 45 minutes of waiting I left because they refused to upgrade me I had to take 2 singles or King in smoking. When I left they came outside and lied to me and said we upgrade you but just wanted to steal my money and take ash tray out of smoking room and put me in the same room. I checked out of 2nd night after a massive headache when I woke up my room filled with cigarette smoke. Worst Hotel i've stayed at in Asia they won't refund me

Room smells old, bed is hard and not comfortable

Room tip: Make sure not smoking room they take out ash tray to trick you if you are a non-smoker
Date of stay: December 2016
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Benji S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2016

In general it is a comfy stay, centrally located and near to highway. There is a convenient shop and a Chinese restaurant just right in front of the hotel, so basically you get everything a traveler need within walking distance. There is a great shopping mall within walking distance (roughly 800m).

The staffs are friendly and helpful. Not all of them are very fluent in English but they will get you to the right person.

Some amenities need upgrading. Maintenance alone might not work these days as there are so many hotels in Jakarta.

The only negative side is their "non smoking rules". They have a "non smoking regulation" which they want you to sign upon check in, and the fine is serious. I am lucky that I got a smoking room but I may not be that lucky everytime especially if the booking is done through Agoda / Hotel.com etc.

Hence, you may want to be EXTRA CAREFUL IF YOU ARE A SMOKER.

The hotel will always tell you that all the Jakarta Hotel implement the "non smoking rules" but it is not true, many of them (3 star/ 4 star / 5 star) does not.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jeremy C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 December 2016

We happened to be in Jakarta for 03 nights at Le Grandeur and was impressed by the service from the time of our check-in.

The front office staff were very courteous and we did not have any delays in our check-in formalities. In fact since we had the booking in advance, the staff had everything ready by the time we arrived.

No sooner we checked-in we were approached by the guest relation officer who was at work at that time (Ms. Putri) and made us feel welcomed and assured us of the best services. True to the word, we had nothing to complain about and in-fact at the time of our check-out they inquired of our stay and if we were satisfied of their service.

The rooms are comparatively large in size, but the bathroom fittings were a bit old but all in very good working condition.

Late night room service meal requests made by us, was catered without delay to our utmost satisfaction.

As a frequent traveler, their service has highly impressed me, and I would not hesitate to recommend this hotel to any traveler who expects high quality service and value for money.

Date of stay: December 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Upali_Witharana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 December 2016 via mobile

An Excellent Hotel with Satisfactory Facilities and a peaceful environment.The Staffs are very nice and helpful.Rooms are made to feel comfortable and secured.Easy transportation from the hotel and the location of the hotel is neither too far or too close to the city center!

Date of stay: December 2016
Trip type: Travelled with family
Thank Nanda_AungHtet11419
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 December 2016

Stayed for 1 night. Old hotel and the room also old. Location was excellent. Swimming pool is good ( 1 swimming pool for children ). For 5 star hotel, renovate the room is a must. The hotel staff all great.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank mingchendina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews