We were given two rooms on the 16th floor, very spacious with great views. Side by side but no interconnecting door which was inconvenient. Windows needed a good clean but the rest of the room and bathrooms were clean. Beds are large and comfy, blackout curtains are great, but they don't stop the noise of the 4am call to prayer at the mosque next door. Rooms have a mini fridge (no mini bar), tea and coffee making, robe, slippers, in-room safe. We arrived around 8pm on a Sat night but the in-house restaurant was closed. We ordered room service one night, the food was tasty but the serves were small. Breakfast buffet was extensive but eggs served pre-cooked and cold which is a shame since the staff are there to cook them fresh. Freshly cooked waffles were a big hit. The pool area was lovely for a refreshing swim after a hard, hot day of walking in Jakarta. Generally the staff were very friendly and helpful, particularly the concierge staff who organised cars and taxis for us and looked after our luggage till late on our last day. Only two complaints, one was that the hotel never responded to our emails and phone calls prior to our arrival requesting their airport collection service. Second was that we were directly asked to write a favourable review and given a list of things to mention! Needless to say this is my honest...More
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