My family stayed at the Suning Universal Hotel for over 2 weeks between the end of June and July of 2012. The hotel is centrally located with easy access to many attractions. The hotel provides exceptional service to make every guest feel at home. The moment we arrived, the staff made us feel special and welcome. Special recognition for the guest relation manager Zhu Helen, lobby restaurant staff Zhang Zi Jun and housekeeping staff at 23rd floor. The suite we stayed at 23rd floor is little outdated, however, the hotel is renovating the suites floor by floor. Our two weeks stay was pleasant and we would return again in two years.