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“No Air Conditioning!”

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Grand Metropark Hotel Nanjing
Ranked #26 of 1,990 Hotels in Nanjing
Reviewed 2 January 2017

We have now stayed in this hotel 3 times and each time we visit (in October) they have the air-con turned off despite many warm days/nights and our frequent complaints. As our room average around 25 degrees we requested (a number of times) for the air-con to be turned on and windows to be unlocked to let some cool air inside. If the air temperature is too hot and cannot be controlled then is hard to sleep well – a basic expectation in any hotel. Very disappointing for what was once a top hotel.

Room Tip: Go elswhere!
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  • Stayed: October 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank Gerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 409 reviews

Reviewed 22 October 2016 via mobile

Stayed 2 nights on business, the weather was very bad so we ate in hotel restaurant the first night, food was really good and service was ok also.
Second night ventured out to taste local food found restaurant across the road amongst many that was ok.
Hotel is clean and staff polite but the bed was Chinese soft (similar to concrete) location is good not far from motor way so not stuck in traffic. To do business with factory's it's a good place to stay and will stay again.

Stayed: October 2016, travelled on business
Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2016

I work in Nanjing 1 or 2 times a year and accommodation is paid for by work arrangements. The price is reasonable considering I'm there for 2 to 3 weeks at a time. The problems is that I probably get the worst rooms because I'm a captured client and the better rooms are made available for tourists and the usual Chinese weekenders that love the place. For me 3 out of 4 times the air con does not work and management claim it's turned off in Winter. This is policy for Chinese Hotels but shouldn't be the case for international standard hotels. Clearly this hotel is not international and that's one reason I'm allowed to stay there paid by Chinese funds.
The hotel is impressive in its grandeur but it is old. I wouldn't hold that against them and the price is appropriate for its age. The website is WAY out of date. There hasn't been an Italian restaurant in the building for at least 4 years (despite the signs in one elevator and the web page saying it's on the top floor). So some signs haven't changed in 4 years and neither has the menu changed (breakfast nor dinner). If you get a room with a non-functioning air con, expect humid air with the slight smell of burnt bearings (from the fans in the central system) to permeate your room. If you're lucky you might get a room with a window that opens, otherwise just suck it up for your stay. Staff are friendly and will help where they can. Guys at the front door are usually really good. Rooms are old and showing the wear. It's true the showers are in need of renovation and many are moldy.

Room Tip: If you go in Chinese Autumn, insist on checking that the room has active aircon. It can get hot and...
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  • Stayed: March 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Derek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2016 via mobile

I stayed in a twin room. The beds were comfortable and the room was very quiet. The bathroom was a good size with everything we needed. The first room we had had problems with internet but the second room a few days later was good. Breakfast was supplied with the usual Chinese food and a small amount of Western food.

Stayed: December 2015, travelled on business
Thank Bellarine1127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2015

Avoid staying here. The hotel is at least 10 years old with very out dated furnishing, moldy bathroom, did't feel like touching anything. check-in was slow, breakfast not fancy, felt like been time-travelled to the early 90's.

Room Tip: No room is good
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  • Stayed: November 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Lei D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Metropark Hotel Nanjing

Address: 319 East Zhongshan Road, Nanjing 210016, China
Region: China > Jiangsu > Nanjing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Nanjing
#13 Best Value Hotel in Nanjing
#26 Luxury Hotel in Nanjing
Price Range: €59 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Metropark Hotel Nanjing 4*
Number of rooms: 561
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Grand Metropark Nanjing

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