They had a very bad customer service, would ask for a payment first then would ask you to go back at 6 pm then after you come back they would give you a room that is different from what you'd booked. The worst is that they insist we couldn't check-in early because our card is invalid and that our rooms is not ready yet, we even used our cards before we arrived in HK. Never booked with this hotel, room is quiet smelly, lacks with air freshener, same with the toilet.
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- Also Known As:
- Downtown Backpackers Hotel Hong Kong