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9 - 14 of 71 reviews
Reviewed 6 January 2017

We were disappointed by the service. The staff, except the manager, were very unfriendly. We didn't get dinner at the restaurant even though we reached 30 mins before closing time. Rooms are comfortable and located well.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank shivnal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BTHHK, Guest Relations Manager at Bridal Tea House Hotel (To Kwa Wan), responded to this reviewResponded 8 January 2017

Dear Valued Guest,

Warm Greeting from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. We are delighted to receive your review, and especially pleased to read your kind words about our hotel service and location.
We are eager to provide the comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and success.
Please notify us when you plan your next trip to Hong Kong and we will try our best to make your stay more pleasant and comfortable.
We look forward to having the pleasure of serving you in the near future.

Sincerely,
Winnie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017

The Hotel is unexpectedly nice and convenient by bus to every places of interest.”
The hotel is unexpectedly nice. As it is very convenient by bus to every places of interest. It is surrounded by all kind of good food from Hong Kong style cafe, McDonald's, to nice restaurants . The check in staff was friendly and helpful and check in was fast. The front desk staff Mr Yip is very helpful and patient to guide us on transport to take everyday. Please send our gratitude to him.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank lilianchuah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BTHHK, Guest Relations Manager at Bridal Tea House Hotel (To Kwa Wan), responded to this reviewResponded 7 January 2017

Dear Valued Guest,

Warm Greeting from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. We are delighted to receive your review, and especially pleased to read your kind words about our hotel service and location.
We are eager to provide the comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and success.
Please notify us when you plan your next trip to Hong Kong and we will try our best to make your stay more pleasant and comfortable.
We look forward to having the pleasure of serving you in the near future.

Sincerely,
Winnie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2016

This hotel located quite far away from the main city. Shall do some transportation research before going over. Hotel room is big and comfortable. Water heater cannot function well, too hot or even not hot. Staff service is good. Value stay.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank AvalynAng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BTHHK, Guest Relations Manager at Bridal Tea House Hotel (To Kwa Wan), responded to this reviewResponded 28 December 2016

Dear Valued Guest,

Warm Greeting from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. We are delighted to receive your review, and especially pleased to read your kind words about our hotel service and location.
We are eager to provide the comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and success.
Please notify us when you plan your next trip to Hong Kong and we will try our best to make your stay more pleasant and comfortable.
We look forward to having the pleasure of serving you in the near future.

Sincerely,
Winnie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2016 via mobile

Place was tidy and room was small. But it's okay, if you are on a budget. But it's too far to the main city. Don't eat at the resto though. There's no one who could immediately attend to you. And food tasteless.

Date of stay: October 2016
Trip type: Travelled as a couple
Thank Berns P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BTHHK, Guest Relations Manager at Bridal Tea House Hotel (To Kwa Wan), responded to this reviewResponded 31 October 2016


Dear Valued Guest,

Greetings from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. Thank you for taking the time to tell us about your experience at the Bridal Tea House Hotel. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies.

At Bridal Tea House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent a future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Winnie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2016 via mobile

My friend in HK recommend this hotel for me. It is very clean well air conditioned. Convenient. Has many bus lines. - in Hong Kong bus line is very convenient with Octopus Card -.

Octopus card is a kind of smart card to use in 7-Eleven, MRT (subway), Bus.

Near by this hotel, there are some good places for visit. e.g. Dragon Hill, Shopping center, temple etc. Those destinations are nearby each other.

So for economical travelers the hotel is best hotel.

First of all, there are real local places within walking distance from hotel and Victoria Harbor is not far by bus. And famous King Ludwig Beerhall also.

I attached some destinations near by.

:)

Date of stay: August 2016
Trip type: Travelled solo
Thank KEVINHWANG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BTHHK, Guest Relations Manager at Bridal Tea House Hotel (To Kwa Wan), responded to this reviewResponded 3 September 2016

Dear Valued Guest,

Warm Greeting from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. We are delighted to receive your review, and especially pleased to read your kind words about our hotel service and location.
We are eager to provide the comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and success.
Please notify us when you plan your next trip to Hong Kong and we will try our best to make your stay more pleasant and comfortable.
We look forward to having the pleasure of serving you in the near future.

Sincerely,
Henry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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