The hotel surely has good potential. We stayed for 3 nights. It has good "hardware" in place: nice location, nice modern look and nice room too.
There are 7-eleven and Wellcome nearby.
But it has some shortcomings:
- it lacks warmth, not a single offer to ask do we know our way around or what things are nearby...or to explain hotel's facilities. In the lift there was no explanation on what "Zaan" is, I mean I imagine the hotel should want to upsell me on some of their offerings.
- not even a welcome drink was offered
- the hand towel handle was strangely located a narrow gap between cupboard and sink. This is a bit difficult to use. But this is minor issue.
- comb, toothbrush set and shaving kit not available. Honestly I did not know Ozo is a budget hotel. A better way would be to put a sign saying if customers need them they can ask, or something to that effect.
- Free Wifi