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“Hong Kong - tricky to choose a hotel.” 4 of 5 bubbles
Review of Empire Hotel Kowloon

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Empire Hotel Kowloon
Ranked #128 of 712 Hotels in Hong Kong
Chester, UK
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Hong Kong - tricky to choose a hotel.”
4 of 5 bubbles Reviewed 2 January 2012

This is a very bustling hotel- very fitting for a city like Hong Kong.

The Empire is perfect for a business traveller everything was very satisfactory. Choosen for it's location near a great street of restaurants.

Would not hesitate to book again, for Hong Kong rooms are a very reasonable size for the price.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank barsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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582 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Lymington, United Kingdom
Level Contributor
124 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 2 January 2012

This hotel is difficult to review because it is all about your expectations. Hotels in Hong Kong are expensive and we were there over New Year. This hotel is not cheap and you do feel that you should be getting more for your money - the rooms are very small, the customer service is rather limited, the overall condition of the hotel is relatively poor. However, the location is good, within easy walking distance of the shopping in Kowloon and TST. We walked to and from the NYE celebrations on the waterfront in no time at all. It depends on how much time you plan to spend in the room. If, like us, you go to Hong Kong to get out and about then this hotel should be OK but don't have high expectations!

Room Tip: The rooms are very small!
See more room tips
  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Matthew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 1 January 2012

Firstly i must say that this was our first trip to Hong Kong and it was hard to work out exactly where was the best location to stay. The location of the Empire Hotel was great, just off Nathon rd and not too far away from the MTR...
The hotel itself wasn't too bad, but the customer service is dramatically lacking here (simple things like taking your luggage or even opening the door for you while trying to get your luggage into the hotel didn't happen here) Also we were left waiting at the concierge desk for over 20mins without being seen when we wanted to enquire about getting Wi-Fi (and it wasn't particularly busy with people checking in or out at that time either)
Our room was absolutely tiny, but due to us spending most of our time outside of the hotel exploring this wonderful city and only really returning to sleep it wasn't a big issue for us..
I would suggest to anyone looking to come to Hong Kong for the first time that this hotel could be an option if the location is the most important thing and you're not planning on spending much time in your room other than to sleep. If however you are expecting great customer service as well then unfortunately you will be extremely disappointed

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Saint-trav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tainan, Taiwan
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 22 December 2011

Well, the price is five star price but the facility is not as good as it costs. It can be better than expected. However, the location is good and near by MTR station. Free shuttle bus to Airport Express Kowloon is available across the street.

Room Tip: Room is big enough for such price in Kowloon.
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jkuo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 20 November 2011

We got the HK in the middle of convention week so everything was much more expensive than usual, including the Empire, but its a solid performer despite some issues with our arrival. We had a blocked toilet and difficulty communicating that to satff. Got it fixed but took a while. Good room and bed. The pool is in a weird place at the bottom of a highrise void through the building but we needed it and it did its job. Free Airport Shuttle to Kowloon Railway Station (to connect to airport trian) at the front door.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank zacstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Empire Hotel Kowloon

Property: Empire Hotel Kowloon
Address: No.62 Kimberly Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #128 of 712 Hotels in Hong Kong
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Empire Hotel Kowloon 4*
Number of rooms: 343
Official Description (provided by the hotel):
Empire Hotel Kowloon is situated in a central urban area of Kowloon where visitors will find shops galore, all the convenience and excitement of a vibrant city. The hotel is accessible from all parts of Hong Kong via a seamless transportation hub by rail, land and sea and it is also within walking distance of the China-Macau Ferry Terminal, the gateway to China and the Pearl River Delta. ... more   less 
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