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“Nice view and Nice service !”

The Lounge & Bar at The Ritz-Carlton, Hong Kong
Ranked #4 of 9,450 Restaurants in Hong Kong
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Dinner, Reservations
Neighbourhood: West Kowloon
Description: An ideal all-day dining venue from breakfast, lunch, and accompanied by live band performance during afternoon tea and dinner.
Reviewed 24 September 2017 via mobile

Very gd experience, love the view so much ! And the staff, Andy is super nice. I must come again!

Thank 羅 翠
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthias T, Hotel Manager at The Lounge & Bar at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 25 September 2017

Dear羅 翠

Thank you very much for the five star review. I am most pleased to read that you had a wonderful time and well take care by Andy. Our Ladies and Gentlemen look forward to delighting you again real soon.


Sincerely,
Matthias Terrettaz
Hotel Manager
The Ritz-Carlton, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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71 - 75 of 590 reviews

Reviewed 24 September 2017 via mobile

Good atmosphere . Nice food . Nice view. Andy provided good service and recommandation for dessert.

Thank chuck s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthias T, Manager at The Lounge & Bar at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 25 September 2017

Dear chuck s,

Thank you for visiting The Lounge & Bar and sharing your review with us. I am glad to read that you enjoyed the food and the ambience in The Lounge & Bar. Please rest assured that I have shared your kind words to Andy. Our ladies and gentlemen look forward to welcoming you in the nearest future.

Sincerely,
Boris Lai
Assistant Director of F&B
The Ritz-Carlton, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 23 September 2017 via mobile

Great view, the staff Violet, Bobby and Catalina are very friendly and helpful. Wonderful afternoon tea experience.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthias T, Manager at The Lounge & Bar at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 25 September 2017

Dear guest,

Thank you for your patronage and taking your time to share your experience with us. I am delighted to read that you had a wonderful experience with us in The Lounge & Bar. Also thank you for your kind words to Violet, Bobby and Catalina. Please rest assured that I have shared it to the team. Our ladies and gentlemen look forward to seeing you soon.

Sincerely,
Boris Lai
Assistant Director of F&B
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017 via mobile

It was third time to visit there today.
For the first and the second was so disappointed because of the service that all the staff seems quite uninterested about the guest.
But for today, food and the kind smile, nice recommendations were all good.
I make the reservation for room next month,so I'll visit there again and hope to have a nice service again
And especially thankful for staff named, Kenneth,Benson.
I hope to see them next time.

Thank Becky K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthias T, Hotel Manager at The Lounge & Bar at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 25 September 2017

Dear Becky K

Thank you very much for the five star review of The Lounge & Bar. I am most pleased to read that your recent visit was an enjoyable one. Your kind compliments have been shared with Kenneth and Benson. Our Ladies and Gentlemen look forward to welcoming you back real soon.

Sincerely,
Matthias Terrettaz
Hotel Manager
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

The service was great with variety of drinks. The food was very delicious. I really liked the cakes and sandwiches with cheese and salmon. I also liked to try a few beers.

Thank Ruben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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