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Reviews (163)
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4 - 9 of 163 reviews
Reviewed 11 October 2016

Its our fourth time here at Oi Suen Guest House, but this will be the last time we will come back here. The place fell apart when Rainbow/Ellen no longer manages the guest house. Here are the reason why we decided to give the place a bad review:

- The receptionist/owner does not know how to speak english - which makes it harder for guests to communicate with her.

- When we arrived, there was a commotion between the owner and a hotel guest because of the key deposit you are required to pay (HKD 100). The guest claims he paid, however, the owner said there was no log that payment has been made. It is a good thing this did not happen to us, but this should serve as a warning to other guests.

- There were woods stocked under our bed. Not sure what those are for, but it made us feel that we were sleeping in a storage room.

- When we arrived at the guest house after a whole day at disneyland, we found some poopoo (yeah the brown thing) in our toilet bowl - and it was not ours! It was so disgusting that we requested to be transferred to another room. We were unsure if there was something wrong with their draining system or if there was someone who entered our room. This made our entire stay in HK uncomfortable because we were so disgusted with the place we were staying in.

Dont get me wrong, the owner is a nice lady - location is okay and aircon is working great (giving you the positive side just as a proof that my review is not biased). We were not looking for big rooms in Mongkok since we know those our pricey, but for the amount we paid, we deserve clean rooms at the very least.

  • Stayed: October 2016, travelled with family
    • Value
    • Location
    • Service
Thank peshkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2016 via mobile

Think of it as an upgraded version of capsule hotel. The owner can't speak english but she's so friendly makes me feel like home. Well language barrier isn't that bad if you have google.

Attraction ticket, ferry ticket, and sim card is also available in here and it's cheaper.

If you're on budget, and you dont mind staying in a tiny sized room then this is the right place for you.



Stayed: September 2016, travelled with friends
Thank iamHAnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2016

We stayed for a weekend in Oi Suen Guesthouse in the 3-person room without windows. Unfortunately our stay was not where we had hoped for. Check in was 3 hours late, the bed was only 1.80 in length, it isn't possible to sit on the toilet because the space is to small and the worst part is BEDBUGS! The only positive thing about this Guesthouse is the location in the center of Mongkok. We are used to sleep in cheap accomodations and don't expect to much.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lotte D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2016 via mobile

Very clean and worth the money spent. Super close to the metro(subway system) a 2 minute walk. The staff is friendly and willing to help. They provide many services to make your stay easier: maps, laundry service, and many more.

Stayed: July 2016, travelled with friends
1  Thank Tyler M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2016

My brother and friends had leaved their luggage with the staff of guesthouse after check-out and went for breakfast before leaving to the airport. Unfortunately, one of our luggage (the smallest bag with 2 cameras inside) was stolen. And the guesthouse said that they are not responsible for any compensation..

Such a horrible experience in term of safety!

  • Stayed: June 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank bimi55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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