the staff called us to do massage and we make a booking at 8pm. That day we arrived 7:40 in Causeway bay shop. The staff said we come too easily and asked us for watching magazine and waiting for empty room. After we have changed our clothes and slept for a while. The staff told us that we didn't have any booking. After checking her colleague phone confirmation voice mail, She said the voice should be her Waichai shop colleague and said that they couldn't provide any services to us. I called her Waichai shop, her staff asked us go to her Wanchai shop since they have charged our package and said that the contract have been mentioned that if we have no show, the package is still be charged. However, we showed up on her Causeway bay shop and come very early. If the staff told us that we went a wrong place. We must have enough time to go Wanchai. What a fuxking poor services! she doesn't find any method to solve the problem. She just care about our package has been charged. Do you know how expensive their services? It charges more than HKD500/hr. How come such a poor services. In fact that the staff in Causeway bay is very poor too. She doesn't care about us and let us leave. Actually I was very disappointed with this company so early, I always booked Chinese acupressure massage, but they just did Thailand massage for us. I have never complainted about their poor services. Moreover, we have an hour massage but they always did 45 mins and said we arrived late, so they need to reduce the time for massage. In fact, we always go so early, but they didn't give us any room due to no empty room. I won't buy any services from this shop anymore and I really want to refund all the money that we have never used. Any lawyer can tell us if I can sue the company and obtain all the refund of the services that we have not used yet.