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Silka West Kowloon Hotel
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The price you found is 22% lower than this hotel's average rate of US$158/night.

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Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$221/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (475)
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All reviewsolympic stationtai kok tsuirooms are smallwalking distancenight marketnon smoking roomlangham placeminute walkmobile wifiroom safecomfort roomthe hotel shuttle busfree shuttlefree phoneshower headnathan roadbuffet breakfast
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9 - 14 of 475 reviews
Reviewed 30 November 2017 via mobile

Well obviously the pictures on the website doesn’t compare to what you get in real life… The room is so small that when I opened the door to the room I walked right into the wall LOL… This was the size of a walk in closet… The bed was like sleeping on a rock the pillows were lumpy and you can barely fit into the shower let alone have any place to put your toiletries… The TV was a computer monitor and no place to store your clothing for the weeks worths, 4 hangers and no drawers.. you have to live out of your suitcases.. for the $105 a night I paid and that was supposedly at a discount rate I will never stay there again.

Stayed: November 2017, travelled as a couple
1  Thank Ray R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka West Kowloon Hotel, responded to this reviewResponded 3 December 2017

Dear Ray R,
Thank you for your review. We regret to learn that your stay did not meet your expectations this time. We have taken note of all your concerns on the room facilities and the room size and have recorded all your comments for future improvement. Guest experience is our top priority and we will strive to provide the best service to our guests under all circumstances.

Once again, our sincere apology for all the inconvenience caused to you. We hope to have chance to serve you again in the future.

Regards,
Barry Lo
General Manager
Silka West Kowloon Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017

Usually, for the price I paid for Silka, I could stay at nearby Rosedale or Dorsett. However, I think there was some event going on in HK last week so had no choice but to book Silka since it was within budget for company trip.

- There is only 1 socket.
- There is no drinking water provided for free (first time it happened to me in HK).
- As we were in HK on the first day and had to go to Macau, we wanted to leave some of our luggage there but it was chargeable

I would like to highlight that $100USD was paid per night (without breakfast as well), so I was not expecting all of the above.

The only reason i didn't give it 1-star was at least the staff tried to be helpful when they could. I understand they don't make the rules or set the price, so it was pointless to take out my frustration on them.

I will not recommend this hotel to my friends or colleagues, especially not for the price that they are charging at.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank linus400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka West Kowloon Hotel, responded to this reviewResponded 15 November 2017

Dear linus400,
Thank you for choosing to stay at Silka West Kowloon Hotel.

We have well-taken your comment on the room rate, as the mid-Nov is the peak season for the Fair period in Hong Kong, appreciated for your kind understanding on this. We hope to have chance to serve you again in the future. Thank you.

Regards,
Barry Lo
General Manager
Silka West Kowloon Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

It is amoderate hotel with moderate hygiene . It locates in the center of Hong Kong just 4 minutes walking to Olympic metro station . They provide a mobile with internet data which you could get it around the city the rooms are so small

Stayed: September 2017, travelled with friends
1  Thank marwankotb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka West Kowloon Hotel, responded to this reviewResponded 15 November 2017

Dear marwankotb,
Thank you for writing us a valuable review. We are really glad to know that you found our hotel location very convenient. We look forward to welcoming you in the near future.

Regards,
Barry Lo
General Manager
Silka West Kowloon Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

The room was small even for the 2 of us but it was rather clean. The air conditioning works really well and it is still very cold even after we turned off the ac. However, the bed was hard and we could feel the wires. We did sleep well though probaby because we were too tired. The hotel staff were all very friendly and housekeeping of our room was good:)

Pros: Near to olympic mtr, shops and convenience store outside, not very crowded, clean

Cons: ac too cold, small room, bed hard

Stayed: October 2017, travelled with family
Thank Soh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka West Kowloon Hotel, responded to this reviewResponded 6 November 2017

Dear Soh A,

Thank you for staying with us. We are happy to learn that you have enjoyed your stay with us and find the hotel location very convenience. Your comments on the bed issue and room size are well-taken for future improvement. It has been our pleasure serving you. We look forward to welcoming you back again in the near future.

Regards,
Barry Lo
General Manager
Silka West Kowloon Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

If there is events in HK,
Hotel fee increases so much.
So that my HK friend booked
to save fee.

This hotel is located at near Olympic station. 5-10 min by walk.
Service and Clean condition are
Standard level.
Price is reasonable.

Stayed: October 2017, travelled solo
Thank Hiroaosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka West Kowloon Hotel, responded to this reviewResponded 2 November 2017

Dear Hiroaosta,

Thank you for visiting Hong Kong and for staying with us as well. Your feedback is valuable to us.

We hope to have the opportunity to be of service to you again in the near future.

Warm regards
Barry Lo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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