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“Mercure Beijing hotel”

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Mercure Beijing Downtown
Ranked #120 of 6,531 Hotels in Beijing
Reviewed 17 August 2017

We stayed here as part of the Gate 1 tour of China. It is a pleasant hotel with restaurants around it. They also have their own restaurant with some American as well as Chinese food. The rooms were clean and spacious and the beds and pillows comfortable.

Room Tip: we had 2 beds and the room was comfortable
  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank MenifeeHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Public Relations Manager at Mercure Beijing Downtown, responded to this reviewResponded 4 weeks ago

Dear MenifeelHelen,

Thank you so much for taking the time to share your feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear that you enjoyed your stay with us and that we met your needs. We hope to have the opportunity to serve you again on your next visit to the Beijing.

Wish you all the best
yours,

Mercure Beijing Downtown
Marcom Manager
Nina Bi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (366)
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7 - 11 of 366 reviews

Reviewed 17 August 2017

i read a lot of reviews before settling on this hotel, i was a bit nervous.. i was expecting it to be an ok hotel. our room was great. the breakfast amazingly good. the staff helpful and friendly, true their english isn't the greatest but my mandarin is rubbish. the swimming was fantastic, cold not luke warm. there were a few small things needed attention in the room (blown light globes) fixed quickly, as was the tv. wifi worked brilliantly. air-conditioning was fabulous. i was here with my 10 year old daughter she loved it too. it is a tad far from the subway, but honestly we never had more than a 5 minute wait for a taxi. the staff couldn't have been more helpful or polite. the gym is not bad at all. i did get a 30% off with free breakfast from Accor, so i think we git a bargain. Hotel wasn't crowded because its high summer in early august and very hot in beijing but i wouldn't hesitate to recommend it. we'll be staying here again

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank RobPorter60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Public Relations Manager at Mercure Beijing Downtown, responded to this reviewResponded 4 weeks ago

Dear Robporter60,

Thank you so much for taking the time to share your feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear that you enjoyed your stay with us and that we met your needs. We hope to have the opportunity to serve you again on your next visit to the Beijing.

Wish you all the best
yours,

Mercure Beijing Downtown
Marcom Manager
Nina Bi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

This is now my hotel of choice for business visits to Beijing.
Convenient for the office, reasonable room rates and solid, efficient service provided.
The buffet breakfast sets you up well for the day.

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank KLExpatriate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Public Relations Manager at Mercure Beijing Downtown, responded to this reviewResponded 1 August 2017

Dear KLExpatriate,

Thank you so much for taking the time to share your feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear that you enjoyed your stay with us and that we met your needs. We hope to have the opportunity to serve you again on your next visit to the Beijing.

Wish you all the best
yours,

Marcom Manager
Nina Bi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

We stayed in this hotel with our family and parents
It was a comfortable stay and the location, services and ambiance was fine however the staff just could not speak a word of English.
At times it was very frustrating but later I realized that the rest of Beijing had the same problem too.
I am not sure if other hotels may have better English speaking staff but looks like its quite an issue in Beijing over all.
This hotel is good and has a food street adjacent to it,
The location is good and there are two metro stations in around 1.5km of the hotels vicinity.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank karachi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this reviewResponded 17 July 2017

Dear Karachi123,

Thank you for choosing to stay with us and sharing your comments with our TripAdvisor community. We apologized for the unpleasant experience that you encountered during your visit, as we speak, hotel is providing English class for all associates to ensure every brand champion can demonstrate ACCOR hospitality "FEEL WELCOME" to everyone.

Once again, thank you for your comments and wish you a nice day.

Klug
Front Office Manager
H7565-FO@accor.com

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Reviewed 30 June 2017 via mobile

That was quite a nice stay in the Mercure hotel. It locates in an overall commercial hub of the district.

Earnest service, especially the front desk and housekeeping, made my trip in Beijing quite easy and cozy; yet, still, some of the furnitures and facility relevants were not such satisfactory though (The refurbishment is much-needed).

The hotel serves as a recommended one in Beijing refers to its high cost-performance and warm service.

Stayed: June 2017, travelled solo
Thank BernnieGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this reviewResponded 10 July 2017

Dear BernnieGee,

Thank you for sharing your comments on TripAdvisor, we appreciate for your compliments on our service. it will drive us continuously to deliver our commitment ACCOR hospitality "Feel Welcome".

Please let me know if you have any visit plan in future.

Regards,

Klug YU
Front Office Manager
H7565-FO@accor.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Beijing Downtown

Address: No.16A West Dawang Road, Chaoyang District, Beijing 100124, China
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Best Value Hotel in Beijing
#105 Luxury Hotel in Beijing
Price Range: €55 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Beijing Downtown 4*
Number of rooms: 373
Official Description (provided by the hotel):
Mercure Beijing Downtown is a garden style hotel situated in Beijing CBD. It is walking distance to Beijing subway and 30 min drive to Beijing airport. Landmarks such as Silk Market and World Trade Center are nearby. The hotel offers free access to its leisure facilities and private parking. Internet access is also complimentary. It features duplex sets, exclusive in the CBD and the largest 4 star meeting facilities. Guests can also enjoy a free shuttle to CBD every morning. The hotel has an open-kitchen style Western restaurant and a Chinese Restaurant specializing in Cantonese cuisine. ... more   less 
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Also Known As:
Mercure Beijing Downtown Hotel Beijing

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