We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mercure Beijing Downtown
Nearby Hotels
US$416
US$308
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$209
US$172
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$116
Booking.com
View Deal
  • Free Wifi
  • Restaurant
US$227
US$202
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$386
US$271
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$151
US$119
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
US$212
US$204
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$324
US$293
Waldorf Astoria
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
New World Beijing Hotel(Beijing)
US$241
US$163
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$163
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (396)
Filter reviews
396 results
Traveller rating
117
155
80
32
12
Traveller type
Time of year
LanguageAll languages
More languages
117
155
80
32
12
Show reviews that mention
All reviewsnice hoteltea coffee making facilitiesdecent staysmall thingsbreakfast was includedfood streetgroup tourbusiness tripthe air conditioningchinese foodstayed here for nightspleasant staycomfortable roomsdumplingsenglishchinataxi
Filter
Updating list...
33 - 38 of 396 reviews
Reviewed 17 August 2017

i read a lot of reviews before settling on this hotel, i was a bit nervous.. i was expecting it to be an ok hotel. our room was great. the breakfast amazingly good. the staff helpful and friendly, true their english isn't the greatest but my mandarin is rubbish. the swimming was fantastic, cold not luke warm. there were a few small things needed attention in the room (blown light globes) fixed quickly, as was the tv. wifi worked brilliantly. air-conditioning was fabulous. i was here with my 10 year old daughter she loved it too. it is a tad far from the subway, but honestly we never had more than a 5 minute wait for a taxi. the staff couldn't have been more helpful or polite. the gym is not bad at all. i did get a 30% off with free breakfast from Accor, so i think we git a bargain. Hotel wasn't crowded because its high summer in early august and very hot in beijing but i wouldn't hesitate to recommend it. we'll be staying here again

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank RobPorter60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Public Relations Manager at Mercure Beijing Downtown, responded to this reviewResponded 21 August 2017

Dear Robporter60,

Thank you so much for taking the time to share your feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear that you enjoyed your stay with us and that we met your needs. We hope to have the opportunity to serve you again on your next visit to the Beijing.

Wish you all the best
yours,

Mercure Beijing Downtown
Marcom Manager
Nina Bi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

This is now my hotel of choice for business visits to Beijing.
Convenient for the office, reasonable room rates and solid, efficient service provided.
The buffet breakfast sets you up well for the day.

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank KLExpatriate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Public Relations Manager at Mercure Beijing Downtown, responded to this reviewResponded 1 August 2017

Dear KLExpatriate,

Thank you so much for taking the time to share your feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear that you enjoyed your stay with us and that we met your needs. We hope to have the opportunity to serve you again on your next visit to the Beijing.

Wish you all the best
yours,

Marcom Manager
Nina Bi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

We stayed in this hotel with our family and parents
It was a comfortable stay and the location, services and ambiance was fine however the staff just could not speak a word of English.
At times it was very frustrating but later I realized that the rest of Beijing had the same problem too.
I am not sure if other hotels may have better English speaking staff but looks like its quite an issue in Beijing over all.
This hotel is good and has a food street adjacent to it,
The location is good and there are two metro stations in around 1.5km of the hotels vicinity.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank karachi123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this reviewResponded 17 July 2017

Dear Karachi123,

Thank you for choosing to stay with us and sharing your comments with our TripAdvisor community. We apologized for the unpleasant experience that you encountered during your visit, as we speak, hotel is providing English class for all associates to ensure every brand champion can demonstrate ACCOR hospitality "FEEL WELCOME" to everyone.

Once again, thank you for your comments and wish you a nice day.

Klug
Front Office Manager
H7565-FO@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2017 via mobile

That was quite a nice stay in the Mercure hotel. It locates in an overall commercial hub of the district.

Earnest service, especially the front desk and housekeeping, made my trip in Beijing quite easy and cozy; yet, still, some of the furnitures and facility relevants were not such satisfactory though (The refurbishment is much-needed).

The hotel serves as a recommended one in Beijing refers to its high cost-performance and warm service.

Stayed: June 2017, travelled solo
Thank BernnieGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this reviewResponded 10 July 2017

Dear BernnieGee,

Thank you for sharing your comments on TripAdvisor, we appreciate for your compliments on our service. it will drive us continuously to deliver our commitment ACCOR hospitality "Feel Welcome".

Please let me know if you have any visit plan in future.

Regards,

Klug YU
Front Office Manager
H7565-FO@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2017

This hotel is a bit of a walk away from the city center, so I don't know if I would tell you that this hotel is great for sightseeing, however for business it worked well. It was clean, and had a good breakfast spread. The gym was tiny but worked for a quick run and a few lifting exercises. I really would say it was overall a decent time. The TV does not have many English channels, so if that is a must you would need to look elsewhere.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank Nate080411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure_Beijing, Front Office Manager at Mercure Beijing Downtown, responded to this reviewResponded 10 July 2017

Dear Nate080411,

Thank you for choosing to stay at Mercure Beijing Downtown and sharing your valuable review on TripAdvisor! we are happy to see your comments and it will help us in future renovation plan,

Once again, thank you for choosing to stay with us and we look forward to seeing you back again in the near future.

Regards,

Klug YU
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews