It is not really that children friendly
Staff is generally very friendly and helpfull, and some went above and beyond.
3500 KES/night for an extra mattress to make it better and more suitable for our apartment with one couple with two kids, a nanny and an uncle.
That is 35000 in 10 days. We could just as well buy ourselves a new mattress.
Pool is excellent. The children pool does not have a more shallower zone, making it easier for the 2.5 year old to walk a little for himself in/out of the pool easily (with guardians ofcourse)
TV quality/picture is pretty bad. But had HDMI and thus good for our Chromcast.
There is not really any good kitchen knife. Otherwise kitchen is well equipped with a good fridge/freezer and toaster.
Cleaning of rooms are nicely done.
Breakfast is good, and the limited items found we assume is due to the Covid19 situation and few people in the hotel.
One of the reasons for staying in the hotel was that they had a gym. Well, they did not and the internet informarion should be updated! This means You will have to go outside the premecises and pay extra for the gym!
In general it seems that a little maintenance on the buildings are needed, but as always around tropical areas "keeping it white" is difficult with high humidity.
Internet is good when working but breaking up to often.
Not...It is not really that children friendly
Staff is generally very friendly and helpfull, and some went above and beyond.
3500 KES/night for an extra mattress to make it better and more suitable for our apartment with one couple with two kids, a nanny and an uncle.
That is 35000 in 10 days. We could just as well buy ourselves a new mattress.
Pool is excellent. The children pool does not have a more shallower zone, making it easier for the 2.5 year old to walk a little for himself in/out of the pool easily (with guardians ofcourse)
TV quality/picture is pretty bad. But had HDMI and thus good for our Chromcast.
There is not really any good kitchen knife. Otherwise kitchen is well equipped with a good fridge/freezer and toaster.
Cleaning of rooms are nicely done.
Breakfast is good, and the limited items found we assume is due to the Covid19 situation and few people in the hotel.
One of the reasons for staying in the hotel was that they had a gym. Well, they did not and the internet informarion should be updated! This means You will have to go outside the premecises and pay extra for the gym!
In general it seems that a little maintenance on the buildings are needed, but as always around tropical areas "keeping it white" is difficult with high humidity.
Internet is good when working but breaking up to often.
Not optimal for people with disabilities, due to many stairs, and height level differences. And no ramp, so wheel chairs are a no no!
We also found out that all towels are hand washed insis the hotel. That seems a little "wrong" despite maybe labour cost being lower than electrical consumption using a washing machine.
Asking for a "dash" of margerine/butter and a little bit of black pepper in the hotel bar was turned down since we had an apartment with cooking possibilities..we should cater for ourselves. It is not like we are cooking every meal and asked of too much. I offered of course to pay for it but still "not possible" when it was to be used in the apartment. Well, our principle are then easy with such low service standards, you lost 30000-50000 KES in revenue in your restaurant since the next meals were either eaten or ordere from outside the hotel.
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