From the first meeting in front of the airport to the last hug from our driver, Pollman's delivered great customer service and a first lasting impression that will have me coming back. The staff was helpful, on time, and efficient with the flow of our safari. The vans seemed like they weren't going to make it from the look of them but they were tanks and took every jolt and dip on the trails. The best part for me was our driver Chira (Alfred is his English name). He was patient with the needs of our van members. He answered our questions and taught us about tribal politics, coffee beans and the best ways to see the animals. He took care of us and made us feel like family - thus the tearful hugs goodbye as he dropped us off at the airport. Chira respected the animals and the rules of the park, not straying off trail and invading the animals' space. We may not have gotten the best photos like the other disrespectful vans but we learned a greater lesson and ended up with great shots of ALL the Big 5. Book with Pollman's and ask for Chira! I'll be going back with them as well!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.