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All reviews floating pool nile view lotus boat west bank hotel is in a great location great holiday karnak temple the hot air balloons bit dated breakfast buffet is theban hills every evening no hassle hotel grounds taxi driver manal valley
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Reviewed 26 December 2017

Our room was just as seen in the pictures, no surprises, and very clean. The hotel's lighting is warm & the decor is simple and unpretentious, which makes it quite pleasant. The terrace has an amazing view that few other hotels in the city center have. We'd had an issue with being mistakenly overcharged for our overall bill. The management immediately acknowledged and fixed the mistake, but, do double check your bills (anywhere I guess).. Also the coffee at the breakfast buffet was more like water. But overall, I loved the hotel and will definitely go back again. Great value for money

Date of stay: December 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Yas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2017 via mobile

Laundry service and front desk were both suspicious. Watch your credit card and avoid paying “under the table” for services. It’s my impression that the staff is not well compensated and in the poor economy they are willing to go to extremes to secure some money.
However, the gentlemen that served food in the bar and at breakfast buffet were very attentive and appeared to be helpful and honest.

Date of stay: December 2017
Trip type: Travelled with friends
Thank Grace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2017

We just arrived in Luxor and checked in! The gentleman at the reception desk, Mohamed Hamid, greeted us in a warm, professional, and friendly manner. He asked us on several occasions after check-in if everything was OK and did we need anything. We were offered a cool glass of fresh juice and overall felt very welcomed!

Room tip: The rates are very good. We had a garden view room but the outside terrace/garden/pool are on the Nile River- amazing views from these areas
Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2017 via mobile

Book this hotel due to the location and everything, first day check in surprise to see that my credit card can’t be use with the machine, end state had to pay in USD dollar.

Very surprise that a 4 stars hotel will have machine problem.

Last day check out, surprise the hotel do not have any airport transfer....

Other then that, the hotel is right at the Nile river, very good view to watch sunset behind Valley of the Kings....

Date of stay: December 2017
Thank AndyChoo85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

The hotel was better than expected, our bed was excellent (I'm very fussy about bed comfort!).
I cannot recommend the staff at this hotel highly enough. From maintenance staff through waiting staff to management nothing was too much.
We were Luxor newbies but travelling with friends who were old hands at Egypt travelling so they pointed us at the Iberotel Hotel.
Lovely grounds fantastic floating pool. Sunset journeys by Faluka up the nile.
Won't mention staff by name (in case I'm accused of favouritism!) but you know who you are.
My new Egyptian family!
A shout out to 2 non-staff members that were brilliant, Ramadan & Bob Marley thanks for everything.

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
5  Thank pebsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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