We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Greaaaaaaaaat”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
InterContinental Cairo Citystars
Ranked #4 of 139 Hotels in Cairo
Certificate of Excellence
Reviewed 26 April 2012

This was my third visit to the hotel, it didn't decline a single bit in anything over the last couple of years. u can still feel that everything is brand new, Its being taken very good care of the building , facilities & particular care to the visitors. The room was more than spacious, 2 wardrobe cabinets, a balcony , a very comfortable bed, great TV prog. where u'd definitely find ur choice in easily,coz it was categorized for u. Regarding the food , breakfast had all kinds of plates , from oriental to sushi . I also had lunch in an open buffet were it happened to be the best I had in years in Cairo. Overall it was a really thrilling experience as usual in Intercons.

Room Tip: Higher floors to reduce the voices , specially on thursdays & fridays (weekends in Egypt).
See more room tips
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daebes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Cairo Citystars, responded to this reviewResponded 29 April 2012

Dear Daebes,

Thank you for writing a review about your stay at InterContinental Cairo Citystars.
We are always delighted to see our guests coming over and over again and enjoying our Hotel. We always strive to do our utmost to make sure that our guests have a memorable stay with us. Awaiting welcoming you in person for your next visit.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars
ahmed.azmy@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,317)
Traveller rating
Traveller type
Time of year
Language
  • More languages

879 - 883 of 1,317 reviews

Reviewed 23 April 2012

I had the pleasure of staying for nearly 1 week at the Intercontinental Citystars in December. As a business traveler, Citystars didn't let me down. Although I did find my internet connection slow at times.
Their buffet's are super super good. Staff at reception and in braekfast/dinner restaurants inside the hotel are always polite and correct. The guys working by the pool area (life guards and at the restaurants) are lazy and unusually slow (sorry!).

Last time I checked, a hotel property is in the customer experience industry. So I give IC Citystars 4 out of 5 - only because some of their staff don't know they are in the service industry.

Room Tip: Don't miss out on the breakfast. you won't be disappointed.
See more room tips
  • Stayed: December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank michaelleander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Cairo Citystars, responded to this reviewResponded 29 April 2012

Dear MichaelLeander ,

Thank you for taking the time to write a review about your stay at InterContinental Cairo Citystars.
We are glad to hear that you enjoyed our breakfast. Rest assured that your comments are taken with the utmost importance and that corrective action will be taken to avoid reoccurrence. Please note that we can only improve through our guest feedback and comments. We hope that we will have the pleasure of welcoming you again at InterContinental Cairo Citystars.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2012

InterContinental Citystars is one of the most brilliant places to shop in Egypt it's a place were you can find any thing you want , a destination for those who want to spend a lovely das accommodating in such a lovely place , Recommended

  • Stayed: December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AladdinH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Cairo Citystars, responded to this reviewResponded 29 April 2012

Dear Aladdin H,

Thank you for your kind comments. We hope that we will have the pleasure of welcoming you again at InterContinental Cairo Citystars.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2012

stayed there 2 nights on business. Free Wifi, good health club, a variety of restaurants. Food in the lobby restaurant was ok but not exceptional. Rooms are nice, slept well, well equipped. Missed a list of available TV channels (german channels are somewhere on position 130...)

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Heiko1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Cairo Citystars, responded to this reviewResponded 29 April 2012

Dear Heiko1508,

Thank you for taking the time to write a review about your stay at InterContinental Cairo Citystars.
We are glad to hear that you had a memorable stay. We would recommend that you try our renovated Club InterContinental rooms for your next stay. Awaiting welcoming you again at InterContinental Cairo Citystars.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2012

The experience has been out of the world this time. The service was super fast and the staff has been kind and very caring. Was upgraded to Diplomatic suite which was spacious and really comfortable with my own bar :) The room used to be decked up and fresh on regular basis every morning....not forgetting the free fresh fruit basket.

The breakfast buffet every morning was amazing...in fact I used to look forward to it. So much variety and so much to eat. I spent most of the time by the side of the excellent outdoor pool and the pool bar. The City Stars mall has access from inside the hotel and it's really easy to go and do stuff that you like...shop, cinema and coffee.

Over all it was a really nice stay and we had a great time (especially my two daughters 7yrs and 5yrs old) who did not want to the leave the room and wished they could stay there forever. Special thanks to Shereen Omar, Marc Ghazal, Nada Salah, Shady Amer and Monica for their overwhelming hospitality and friendliness. I hope to visit again this year.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tamreez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ahmed_azmy, Manager at InterContinental Cairo Citystars, responded to this reviewResponded 29 April 2012

Dear Mr. Amirzada,

We thank you for your very nice comments. We are delighted to hear that you had a memorable stay with us this time, you and your family. Please note that your very kind comments were communicated to all of our colleagues and they were extremely thankful. We will be awaiting your next visit in the near future. On behalf of Shady,Shereen, Marc, Nada and the rest of the team at InterContinental I would like to thank you again.

Sincerely,

Ahmed Azmy
Director of Rooms Division
InterContinental Cairo Citystars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairo hotels
12.3 km away
Sofitel Cairo El Gezirah
11.5 km away
InterContinental Cairo Semiramis
11.9 km away
Four Seasons Hotel Cairo at Nile Plaza
Show Prices
Show Prices
Show Prices
11.8 km away
Cairo Marriott Hotel & Omar Khayyam Casino
11.8 km away
Kempinski Nile Hotel Cairo
0.3 km away
Holiday Inn - Citystars
Holiday Inn - Citystars
#19 of 139 in Cairo
541 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Cairo Citystars? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Cairo Citystars

Address: Omar Ibn El Khattab Street | Heliopolis, Cairo 11511, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Cairo
#3 Casino Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#4 Luxury Hotel in Cairo
#8 Romantic Hotel in Cairo
Price Range: €119 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Cairo Citystars 5*
Number of rooms: 824
Official Description (provided by the hotel):
Voted Cairo's Best Business Hotel, InterContinental Cairo Citystars offers luxury amid lush gardens in the buzzing hub of Citystars Heliopolis, next to Stars Centre Mall. Whether you are in Cairo for business or leisure, the hotel puts everything at your fingertips, from steak to sushi, from spa treatments to squash, and from complimentary Wi-Fi to cocktails on the air-conditioned poolside terrace. Eleven restaurants and bars are available in the hotel including Shogun Japanese restaurant, Al Khal Egyptian restaurant, Maestro Italian restaurant and Fayruz Lebanese restaurant. For a tour of nearby Cairo Citadel and Giza Pyramids, our Concierge will gladly help ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Asiatravel.com Holdings, Hotels.com, TripOnline SA, 5viajes2012 S.L. and HotelQuickly so you can book your InterContinental Cairo Citystars reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing