We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,699)
Filter reviews
2,699 results
Traveller rating
1,546
776
218
89
70
Traveller type
Time of year
LanguageAll languages
More languages
1,546
776
218
89
70
Show reviews that mention
All reviews old palace zamalek tower suez canal country kitchen garden cafe palace built harry's pub the executive lounge main building beautiful hotel an oasis zamalek island business center nile view large hotel special thanks breakfast buffet is
Filter
Updating list...
1,736 - 1,741 of 2,699 reviews
Reviewed 17 September 2010

Beautiful, impeccably clean hotel with lovely staff.
We were offered an upgrade to the Exec Floor on arrival for USD50 per day which meant a different TV and access to the Exec lounge. So we got breakfast in the lounge everyday, soft drinks and tea throughout the day, free wifi, cakes and biscuits and in the evening they serve 'snacks' which are actually enough to fill you up for dinner! So this worked out as really good value and is worth asking for if they don't offer it.
The room was lovely and overlooked the Nile which was amazing once you blocked out the sound of beeping car horns. It was a short walk to the Cairo Museum and riverbank restaurants. The use of a concierge service in the exec lounge was really useful to book restaurants, taxis and trips - all the kind of the things that matter when you travel with young children.
The gardens are lovely in the evening. It was quiet when we went but the staff were still attentive and didn't mind bringing us ice creams for the children wherever we decided to eat!
I would thoroughly recommend this hotel and go back again if visiting Cairo.

  • Stayed: August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RoeFamilyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2010

Great property and the older section of the hotel is what makes the Marriott unique. When I went the older part is under renovation and I wasn't sure how long it'll take for the renovations to be completed, but it wasn't messy or dirty. The rooms are spacious, though I did notice that the bathrooms weren't as clean as I'd expect it to be and was a bit dusty.

I do have to agree with some of the reviewers below about the restaurant. We ate outside on the patio twice and each time service was slow. It took 10 - 15 minutes to get a menu and then another 15 minutes to get a hold of a waiter to order. Another 30 minutes for the food to come out and if you wanted the bill - that was another 15 - 20 minutes to get it cleared. The food was good - we had pizza and sandwiches there. Of course the prices are on the higher end since it's the Marriott.

The hotel has 2 banks which are open 24hrs/day and it's great to convert money there and they don't charge a fee. Casino is nice, but very smoky (in fact people smoke everywhere around Cairo). Pool was great and they've got great locker rooms and showers there. We had to shower in the pool area once since we had to check-out of our rooms, went sightseeing and then back to the hotel to pick-up luggage and catch a night train. It was excellent - they don't mind it either.

Beware of the taxi drivers and independent cabbies hanging around the front of the hotel. We got scammed twice on taxi fares because of it. The Marriott bellboys who are standing in the front don't even say anything to these cabbie scammers and probably make a commission off of them from the outrageous fares they mention to us. To be on the safer side, use a taxi cab with a metered fare.

To book this hotel at a good rate - I think you have to book a month in advance. We paid on average $125/night incl taxes, but not including breakfast directly through their site.

  • Stayed: September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Seetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2010

Hotel was ok, but service is bad bad bad! Bring your drink and food from home if you need something, you will not get somthing there!
They do not even take a look at you!

  • Stayed: August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank highlanderNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2010

We only had the one night stop over in Cairo so splashing out on the "Marriott" was a must for us.
Wow, what a building of course being an old palace what would you expect?
To be Honest,we expected a little more than "just a nice building".
Check-in. No verbal welcome in fact no real welcome at all. The room was really nice, clean spacious and everything we needed. In fact we needed something to eat. Looking out from the Balcony we saw many places to eat along the promenade.However getting something to eat was a whole new "event". The waiters all stood around talking (or reading the Koran, it was Ramadan). It took us 10 minutes to even get recognized, i wonder if it took just as long as with the other 27 guests? After getting hold of a waiter it took another 30 minutes to get served. The food was tasty, and the service ,non existent.
I believe the hotel received its 5 stars purely on the buildings merits.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank highlander666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2010

I've visited this hotel twice - once in the 80's for business, and again recently for New Year. It is special - originally a palace, with colonial gardens and grand reception areas. Pure class and relative tranquility in the middle of the chaos of Cairo.
I have travelled all my life for my work, and this is one of the top 5 hotels I have ever visited.

  • Stayed: December 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TJR54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews