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“Perfect location, great service” 5 of 5 bubbles
Review of Kempinski Nile Hotel Cairo

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Kempinski Nile Hotel Cairo
Ranked #3 of 139 Hotels in Cairo
Certificate of Excellence
London, United Kingdom
Level Contributor
344 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Perfect location, great service”
5 of 5 bubbles Reviewed 4 March 2012

The rooms are a little smaller than their big competitor next door, the Four Seasons Nile Plaza, but the Kempinski Cairo offers the quality of service one would get in any five star hotel. The rooms are stylish. This place is cosy and offers an intimate stay, unlike so many Cairo hotels which tend to be busy because of them having large lobbies and many rooms. The Kempinski has a tiny but lovely lobby which makes it special, yet the common areas are large. The staff is very professional and charming.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Harold B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski N, General Manager at Kempinski Nile Hotel Cairo, responded to this review, 9 April 2012
Dear Guest,
Indeed our personalized service and luxury free amenities make our guests feel unique and as they are at home.

As you are aiming for a bigger space, allow me to suggest for your next visit to take advantage of our special online offer and book a Madina Junior Suite (65 sqm) at the same rate of a Madina Deluxe Room.

Thank you so much for posting such a positive review about your stay with us and we hope to see you again soon at our lovely hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,009 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
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Florence
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

I stayed at Kempinski for quite a long time recently and I really had the chance to experience the marvellous service, over anything else.
Yes, rooms are of course new, very clean and comfortable. Everything is present in abundance but the most enjoyable feature of this hotel is the staff. Everybody is always eager to help and always with a smile.
Breakfast buffet displays all sorts of food for all sorts of people and nationalities.
All areas (private and common) are spacious, quiet and cozy.
Concierge service is very helpful and butler service is unique (!).
I will very probably go back to Kempinski for my next trip to Cairo.
Thank you all for a great stay...

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sunnyval73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

Hotel it self is absolutely amazing. Five star facilities (amazing roof-top pool with great views over the Nile and great snacks, fabulous rooms, great on site restaurants). But all this comes with the SIX star service. I landed up being sick and the staff (every single one of them from the cleaning lady to the top managers) moved the mountains to make me feel comfortable and at home. We stayed for a week there, as no matter how chaotic Cairo is as a busy city (even more so in the middle of the second round of the revolution), it always was a pleasure coming back to Hotel Kempinski. My husband forgot his shirt in the room after we left for the cruise down the Nile and they even went out of their way to leave it at the airport for us to pick it up on our return from Aswan, before out flight back home. It is the most unbelievable service ever in the most stunning hotel.

Room Tip: There was a special where you pay for a regular double but get a junior suite instead.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jelena81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski N, General Manager at Kempinski Nile Hotel Cairo, responded to this review, 20 February 2012
Dear Guest,

We are so glad we have succeeded to make you feel like home; we wish you feel great now and fully recovered.

We are all at your disposable anytime you visit Cairo and always ready to accommodate you in everything you might need to make your stay with us smooth and pleasant, you can also join us on our Facebook page and plan your coming trip with us.

We are looking forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

The Kempinski Nile Hotel in Cairo deserves to include membership of 'the leading hotels of the world' in its title. From the moment you enter the doors of this beautiful boutique hotel you are made to feel welcome and comfortable and ensured a truly first class experience.

Starting from the airport: the transfer organised by the hotel includes a very helpful agent who sees you swiftly through the visa/immigration process, (N.b.bring $15 for visas), then speeds you through customs and safely into the waiting car. The drive from the airport is approx 40mins depending on time of day.

From the cool marble interior of the hotel lobby, up the elevators and to the rooms, everywhere is sparkling clean. Delightful original artwork adorn the walls and pastel hued carpets line the corridors. Once in your room the personal butler quickly arrives bearing juice and efficiently unpacks, great treat! He can also be relied on to make reservations for you, provide tea/coffee, wake up calls, shoe cleaning service and general good advice on Cairo/Hotel services, ... when I inadvertently thought I had blown the bedside lightbulb the butler sent a technician within minutes ... Rooms are beautifully appointed with a wonderful comfy bed and crisp high quality bed linen. Flat screen tv with over 100 Movies Free *!!OtherChains take note!! * The Kempinski Nile provides Free in room Wifi, Free coffee/tea & soft drinks + a genuinely efficient butler service with a friendly helpful attitude. This is how travel should be!

Location is ideal for sightseeing or business, not far from Tahir square and overlooking the Nile, the Kempinski is a haven of calm in the chaos of honking traffic and street vendors that clog the arterial roads of Cairo.

The restaurants can boast a world class experience from the beautiful interior of The Blue, overlooking the Nile with its European menu that's expertly prepared, and where every meal is accompanied with a loaf of the most delicious freshly baked bread, to the next door restaurant The Osmanly offering fabulous Arabic cuisine and the most exquisite tender marinated lamb, assorted tasty mezzes and all served on fine china by unobtrusive waiters. The Jazz Bar on floor 10 manages to be both tasteful and soothing with a clubby interior subtly lit and furnished with sink-into comfortable arm chairs and sofas, on Valentines there was a small jazz band playing to a well heeled crowd of predominantly young professional Egyptians. You get the impression this is quite an exclusive enclave, a well kept secret, and the private dining rooms just opposite add to the mystic and confirm the 5star experience with a scattering of beautifully set tables spaced far apart, its extremely chic, thick pile carpet, inspired artwork and discrete lighting enhance the experience, no doubt created for long leisurely dinners with a loved one. There is also a long balcony with a perfect view over the Nile.

All in all Kempinski Nile Hotel is a great success, they've paid careful attention to detail, every employee genuinely aims to please and it shows and works well, you leave feeling refreshed, relaxed and all the better for the experience. At the time I travelled there was a special on with rates @$187 + tax, this is a terrific price for a service you could expect to pay $500 pn elsewhere with less efficient service. I will definitely stay here again and hope to see The Kempinski Nile rated #1 on Trip, they deserve the accolade, which is not something I often say and this is something like my 50th review for Tripadvisor.

Room Tip: Ask for a Nile view
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank strandedonthebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski N, General Manager at Kempinski Nile Hotel Cairo, responded to this review, 20 February 2012
Dear Guest,

Thank you so much for sharing your positive comments about Kempinski Nile Hotel with the travel community.

We are so delighted to read that you have enjoyed everything during your stay with us and could experience our luxury service with our unbeatable rates of “Winter Break” promotion.
We would be so grateful also if you share your experience at Osmanly on TripAdvisor Cairo restaurants page so others can benefit from your experience with us.

We hope to see you again soon and please follow us on Facebook to stay updated with our latest offers and promotions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

I visited the Hotel last December and I can't say nothing but perfection. The hotel is beautiful and the location is excellent. The staff is well trained and so lovable. Osmanly Restaurant has best food in Cairo and Brunch in Floor 10 was a great experience with the most breathtaking views over the Nile. Love this Hotel! Looking forward to come back soon!

Room Tip: Nile Views! The views will make your day!
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 031512z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski N, General Manager at Kempinski Nile Hotel Cairo, responded to this review, 20 February 2012
Dear Guest,

We couldn’t agree with you more that the breathtaking Nile views from the hotel are amazing and give you the opportunity to watch the charming Cairo from the top.

We are so glad you have enjoyed our restaurants, It would be great if you could share your experience at Osmanly with others on TripAdvisor Cairo restaurants page.

We are looking forward to welcoming you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kempinski Nile Hotel Cairo

Property: Kempinski Nile Hotel Cairo
Address: 12 Ahmed Ragheb Street | Cornish El-Nile, Garden City, Cairo 11519, Egypt
Phone Number:
Region: Egypt > Cairo Governorate > Cairo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 139 Hotels in Cairo
Price Range (Based on Average Rates): €€
Hotel Class:5 star — Kempinski Nile Hotel Cairo 5*
Number of rooms: 191
Official Description (provided by the hotel):
Situated in Cairo’s affluent Garden City district, Kempinski Nile Hotel offers luxurious rooms on the shores of the Nile RiverEach room is fitted with free Wi-Fi, free Minibar, Flat Screen TVs with satellite Channels, Free Movie Library, 24/7 Butler Service, Complimentary Tea and Coffee throughout the day. Kempinski’s full-service spa and wellness center offers Free access to Jacuzzi, steam room, and sauna.. Guests can also enjoy professional massages, or cool off in the outdoor swimming pool on the hotel’s rooftop.The hotel is few minutes walk from luxurious shopping areas, Tahrir square, Egyptian Museum, Opera House. ... more   less 
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