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Reviewed 26 September 2018 via mobile

Very strategically placed in the heart of Myeong-dong, the place u want to be in Seoul. After long flight from Kuala Lumpur, we were elated to be welcomed by the GM Bradley Jeong and his crew.

As we arrived at 9am, before the 2pm check-in time, we seeked Bradley’s indulgence for free early check in as out of 3 of us, only 1 could because he was an Accor Gold Member. True enough, the GM made our day by giving us our room! So happy and a great way to start our voyage in Seoul!

Stayed: September 2018, travelled on business
Thank MatthewT3132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, General Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 1 October 2018

Dear MatthewT3132,

We appreciate you sharing your comments about your recent stay with us and we are very happy to read that we exceeded your expectation. Especially, it was pleasure for us to welcome you as our GOLD member in person.

Your invaluable comment is very important to us as they allow us to maintain the high standards of quality, service and comfort for Ibis Ambassador Seoul Myeongdong is renowned.

I am glad that you enjoyed your time with us. I hope that you had a nice journey back home. I am looking forward welcoming you back in the future.

Cordially,

Bradley Jeong
General Manager
ibis Ambassador Seoul Myeongdong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018

I've stayed here for three night on my business trip. The hotel is literally situated in Myeongdong so it is very convinient for guess to roam around the area. Apart from that, the metro is just five steps from the hotel gate. Amenities and facilities are sufficient. Based on my two time stay here, I think this hotel is definitely the best choice if you visit Seoul.

Room Tip: higher floors seem better for the view.
  • Stayed: September 2018, travelled on business
    • Value
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1  Thank WaLNUTTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, General Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 19 September 2018

Dear WaLNUTTo,

Thank you for taking the time to tell us about your experience at the Ibis Ambassador Seoul Myeongdong.

We are pleased to hear that you find our hotel ideal for work and our location convenient. We are also glad that you do not experience any inconvenience during your stay with us.
We appreciate you sharing your experience and we look forward to welcoming you back soon!

Bradley Jeong
General Manager
Ibis Ambassador Seoul Myeongdong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

Great Location and Great Service. Breakfast need to improve cause everyday serve the same kinds of food varity. Breakfast time is too short till only 10am. As usually serve till 10.30 to 11 morning.Very great and powerful WIFI. Great!

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
Thank bryanleekh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, General Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 11 September 2018

Dear bryanleekh,
Thank you for taking the time to share your feedback following your stay at ibis Ambassador Seoul Myeongdong.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customer.

I am glad that you enjoyed your time with us. I hope that you had a nice journey back home. I am looking forward welcoming you back in the future.

Sincerely,

Bradley Jeong
General Manager
ibis Ambassador Seoul Myeongdong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IbisSeoulMyeongdong, General Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 8 September 2018

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Reviewed 20 August 2018

Ibis Ambassador Myeongdong Seoul

We were pleasantly surprised by the warm hospitality shown by the staff, from the L1 reception/luggage to L19 Check In Lobby. Dyane deserves exceptional mention as she went out of her way to be kind and helpful. All spoke decent to good English and communication was easy.

The location was prime, at the doorstep of Myeongdong shopping district and restaurants. There was also a Airport Shuttle Bus stop located just outside the hotel. You can take the Airport shuttle from and to Incheon Airport.

Room was pleasantly spacious and the housecleaning staff were friendly. Breakfast was decent enough. Overall, we enjoyed our stay at the hotel.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank X7511HLmaryf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisSeoulMyeongdong, General Manager at Ibis Ambassador Seoul Myeongdong, responded to this reviewResponded 26 August 2018

Dear X7511HLmaryf,

We appreciate you sharing your comments about your recent stay with us and we are very happy to read that we exceeded your expectation.

Your invaluable comment is very important to us as they allow us to maintain the high standards of quality, service and comfort for Ibis Ambassador Seoul Myeongdong is renowned.

I am glad that you enjoyed your time with us. I hope that you had a nice journey back home. I am looking forward welcoming you back in the future.

Sincerely,

Bradley Jeong
General Manager
ibis Ambassador Seoul Myeongdong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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