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Reviewed 11 December 2016

I would like to give 4.5 for the Oakwood as the hotel is great, but just a couple of things mean I can't give it full marks.

I stayed for a Friday and Saturday night. The room was really nice, spacious and with a lovely view over Seoul. One thing I found from staying in the Songdo, Incheon Oakwood is the complimentary shampoo etc is wonderful. 'Appelles' is an Australian brand that uses organic materials etc.

The spa, gym and swimming pool were great too. Easy to find and use, with all the machines and extras you need for a workout.

The staff were also really nice. No problems and not too overbearing, they let you get on with things.

Being above the Co-ex mall is great too. If a little dangerous for spending money!!!!! But there are stacks of places to eat and all kinds of shops you could need. Probably didn't need the gym as we walked around the mall a lot.

The negatives were the breakfast and the internet. Firstly, the breakfast buffet was good, but as a vegetarian, there wasn't really enough vegetarian choices. This hotel has a very diverse clientele, so you need to cater for all diets. Having lived in Korea for nearly a decade, I know that one thing Koreans love is meat, it is in everything. But I know you need to vary a menu for the longterm residents here, but making a vegetable-fried rice with spam is unnecessary. There were also no fried mushrooms, a staple in all breakfasts, in my opinion.

Second, was the internet and I am not just singling out the Oakwood for this as it is common in other Seoul hotels. If I pay 660 000 won (450 GBP) for two nights in a hotel I expect the internet to be included. I can go to a coffee shop and buy a coffee and have free wifi. But to have to pay 22 000 won extra per day is too much. I just don't get it.

Those two negatives aside. Excellent hotel, in a great location, with a wonderful fitness area.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank MartinPup16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 12 December 2016

Dear Valued Guest, MartinPup16

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this review for Oakwood Premier Coex Center.

We appreciate your warm comments about our heartfelt service, facilities including spacious room, amenities, etc. We are so glad to hear that your stay was enjoyable and comforatble.

We have also noted your comment regarding breakfast and internet were not up to your satisfaction.

Please rest assured that I have taken note of your valuable comments and discussed with our managers for the improvement and we decided to provide free internet for our residents from 1st of January, 2017.
The menu is changed everyday partially but we still need to consider your opinion about vegetarian menu.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future.
Have a great day!


With kind regards,


Sophie Yoon
Guest relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2016 via mobile

Very nice place to visit and to do shopping in the very nice stores that you would find in it.
If you visit Seoul if one of the places to go.
The area and streets around are a good place to walk by. There are many restaurants to go for a tipical Korean dinner.

Stayed: December 2016, travelled on business
Thank Alejandro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 11 December 2016

Dear Valued Guest, Alejandro P

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this review for Oakwood Premier Coex Center.

We appreciate your comment that that you've fully enjoyed your stay in our residense with fully equipped kitchen and various facilities.

As you mentioned, Oakwood Premier Coex Center is conveniently located on the center of Business District and has convenient access to the conference hall. Also, customer easily can reach to the entertaining place called Coex Mall.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future. Have a great day!


With kind regards,


Sophie Yoon
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2016

Had a pleasant stay here. Since it was a long period of business trip, the facilities provided which is home-like (cooking, laundry, refrigerator) makes it convenient. With addition to health facilities, it complete the pleasant experience staying here.

Stayed: November 2016, travelled on business
Review collected in partnership with this hotel
1  Thank Muhammad Shafiq S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 11 December 2016

Dear Valued Guest, Muhammad Shafiq S

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

We would like to thank you for taking time from your busy schedule to leave this review for Oakwood Premier Coex Center.

We are happy to hear that you're satisfied with our specious room and convenient facilities.
As you mentioned, Oakwood Premier Coex Center is located in perfect location and very convenient for long-term business traveler.
Our guests can access Coex mall and city airport terminal through basement and able to check-in at right next
Also, There are hundrends of restaurants and shopping place so that residents can enjoy lots of entertainment without going out.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future.
Have a great day!


With kind regards,


Sophie Yoon
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2016 via mobile

My wife and I have been living in the long term residences at Oakwood Premiere COEX for over 2 years now, and wouldn't stay anywhere else. This is simply the best in terms of location, convenience, cleanliness, service, and attention to detail. The staff are very friendly, professional and extremely helpful. The rooms are spacious and very comfortable. The gym, pool, spa, restaurants, etc are top-notch. Overall, I am very pleased.

Stayed: January 2016, travelled on business
Thank Froteq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 9 December 2016

Dear Valued Guest, Froteq

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this review for Oakwood Premier Coex Center.

We appreciate your comment that you've fully enjoying your stay in our residense with fully equipped kitchen and various facilities.
We sincerely hope you've made unforgettable memories with us while you're staying.

As you mentioned, Oakwood Premier Coex Center is conveniently located in the COEX mall so that our residents easily can reach to the entertaining place like aquarium, department store, clothes store and theater etc.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood. Have a great day!


With kind regards,


Sophie Yoon
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2016

I love this place... Primary location-best services- room is clean - perfect kitchen & Living room- luxurious furniture ... all are perfect the staff very charming and helpful- they have warm swimming pool & sport club ... it's lovely place to stay...

Room Tip: Family suites
Stayed: November 2016, travelled with family
Review collected in partnership with this hotel
Thank Ochie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OakwoodGRO, 고객 담당 매니저 at Oakwood Premier Coex Center, responded to this reviewResponded 6 December 2016

Dear Valued Guest, Ochie M

Warm Greetings from Oakwood Premier Coex Center Seoul, Korea!

First of all, we would like to thank you for taking time from your busy schedule to leave this review for Oakwood Premier Coex Center.

We appreciate your comment that that you've fully enjoyed your stay in our residense with fully equipped kitchen and various facilities.

As you mentioned, Oakwood Premier Coex Center is conveniently located on the center of Business District and has convenient access to the conference hall. Also, customer easily can reach to the entertaining place called Coex Mall.

It is always a great pleasure to receive such a positive comments and we will continually strive to provide a warm and genuine service to all our guests.

Again, thank you very much for selecting Oakwood and hope to welcome you again in near future. Have a great day!


With kind regards,


Sophie Yoon
Guest Relations Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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