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“Great layed back resort with excellent staff & amenaties”

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Erakor Island Resort & Spa
Ranked #4 of 47 Hotels in Port Vila
Certificate of Excellence
Reviewed 18 October 2017

From the word go when we got in the taxi from the airport, to the water taxi to the resort and when we got to the island everyone was polite & obliging. The room was very comfortable, restaurant was great, water excellent combined with the canoes, paddle boards etc really made the stay enjoyable. Kevin was excellent with organizing activities for the kids and really kept them amused. The Fire dance dinner was like nothing I have witnessed. We also had a Movie and Pizza night on the beach in deck chairs which was great! The staff were all very friendly and helpful, no matter what you asked for. Highly recommend for a laid back enjoyable stay!

Room Tip: All have water views.
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  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 717 reviews

Reviewed 16 October 2017

My wife and I stayed for week and had great weather.

Positives:
-The free breakfast (included in our plan) has multiple options and is quite good. Further the lunches and dinners were quite tasty. The only meal we weren't pleased with was the Fishermen's Plate (dinner) which, for the price, only provides a small amount of food. However, the other dinners were delicious: chicken pasta, steak fillet, curry, etc
-It was super convenient to get kayaks, paddleboards, etc., and there were numerous chairs for lounging in multiple spots
-The 24hr. ferry is very fast and easy with minimal wait times; and getting a bus (150vt/person) or taxi (700vt) into Port Vila was very simple. Only once did we have to walk to the end of the road for a bus (around 5 min)
- Rooms have mosquito nets and were clean/tidy with screens on windows
- I can't say enough positive things about the staff: extremely helpful, accommodating (especially with food item substitution on menus), friendly and cheerful.
-The tour operators (Roseann and Paul) are very helpful and will coordinate any tours, making calls and scheduling for you.

Negatives:
-Wifi works around the restaurant and reception; however, even at these locations it is quite slow. In the room, wifi is relatively non-existent, so don't expect to be downloading anything or streaming.
-We had the "Go Troppo" package which included a $250 AUD credit towards food and drink, but when this gets credited it is based on the resort's exchange rate, really meaning that you're getting around $215 AUD--which is misleading.
-My wife and I went to various bars/restaurants around Port Vila and found Erakor's cocktails and beers to be on the pricier side (not outrageously), but it adds up, especially for us, since we tend to have multiple drinks per day when vacationing.

Room Tip: Lagoon rooms do not have A/C, but they do have ceiling fans and a nice breeze.
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Triwharton33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017

Awesome food; awesome location for a wedding! Kids very welcome; singles equally welcome; loved the island! The day tours were all organised for maximum convenience; would go back tomorrow. Easy flight; easy to move around the island.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

I don't know how I will keep this brief but Erakor is simply the BEST. We have just got back from Erakor where we also happened to have our wedding and I just can't fault the place. Vanuatu is beautiful and Erakor is amazing. This is the holiday you do when u really want to escape. By the end of the holiday the staff felt like family. They are seriously the sweetest, most caring bunch. They make sure they know everyone's names and no request is too much trouble. The wifi isn't great and that's great as u have no choice but to unwind.
The wedding- magical, perfect with our group of 16 who all stayed on the island. Lita the wedding coordinator is the bomb. We love her.
Kevin who runs kids club is truly the best. My 11yo in particular really bonded with him.
Paul- guest relations- is the go to guy. So great, friendly and indulged my kids teaching him how to Dab.
Henry-welcome warrior and entertainment at dinner- so talented and lovely.
Richard- water sports- so helpful and great
Philip and Donald on the ferry- so helpful and even let my 2yo "drive" the boat
Elia- who was always so sweet and took us to visit the Erakor village school, Balcombe Grammar- the best
Annie- our waitress most mornings, always welcomed us with a smile.
Sarah- the manager- just so helpful and warm.
The accommodation is perfect, we had a family loft and suited our family of 5.
We did the pizza/movie night and Melanesian night and would highly recommend both. We also had a chefs romantic dinner and chef Alick is very talented.
The ladies in the spa have the best hands. We had a couples hot rock massage. I also had a pre wedding facial and mani /Pedi with my dtr. Wish I could have gone more as they have lots of treatments. Bliss
in a nutshell- just go. You won't regret it. We reconnected as a family. Spent special time with our friends and family, made new friends, had a magical wedding and relaxed.
We can't wait to go back

Stayed: October 2017, travelled with family
Thank Teamvorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

We recently spent a week on Erakor Island as we got married here. We had all 24 of our guests stay on Erakor with us and every single one of us absolutely loved it! This place is pure paradise. The staff are amazing they cannot do enough for you and had learnt all of our names by the second day and we were always greeted around the island by our first names, they were brilliant with our children and we were very sad to say goodbye to all of them. We stayed in a waterfront family loft Vila and the Honeymoon Pool Vila on our wedding night, the accommodation is fantastic, clean comfortable and has everything you could need. The Pool Vila was the best! One of the best rooms I have ever stayed in, was perfect place to get ready on the day of the wedding. Lita the wedding planner is truly magnificent and we cannot speak highly enough of her. Our wedding was 100% perfect and it was because of Lita and her attention to detail, nothing was a hassle and she was always available at any time for us. From start to finish in planning our wedding Erakor was so easy to deal with and communication was excellent! We highly recommend Erakor for a wedding, it was just magical. Every single meal we had in Aqua restaurant was also excellent, so tasty and fresh and plenty to choose from. The 24hr ferry is a great service and was always so quick and never had to wait too long, thanks Donald we all loved you! We also made good use of the day spa and every service was excellent and the staff so nice. We also did the movie and pizza night on the Tuesday which was so so good and the pizzas the best, our kids loved this! We also did the Melanesian Feast night on the Thursday and this was also a must and our entire group loved it. Thankyou again Erakor Island Resort this place is truly amazing and we cannot wait to come back :)

Stayed: September 2017, travelled with family
1  Thank Hollieallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Erakor Island Resort & Spa

Address: P.O. Box 24, Port Vila, Efate, Vanuatu
Region: Vanuatu > Efate > Port Vila
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
#3 Spa Hotel in Port Vila
#3 Top resorts Hotel in Port Vila
#4 Luxury Hotel in Port Vila
#4 On the Beach Hotel in Port Vila
#6 Family Hotel in Port Vila
#14 Romantic Hotel in Port Vila
Price Range: €121 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Erakor Island Resort & Spa 4*
Number of rooms: 35
Official Description (provided by the hotel):
Erakor Island Resort is a beautiful unspoiled island paradise, situated in crystal clear waters on its own private 16 acre island surrounded by white sandy beaches. All bungalows are waterfront with the lagoon just steps away from your private veranda. Enjoy the beauty of staying on a quiet tropical island with easy access to everything off the island, Erakor offers all the facilities of a major resort, but in a relaxed and secluded atmosphere. ... more   less 
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Also Known As:
Erakor Island Resort And Spa
Erakor Island Hotel Port Vila
Erakor Island Resort & Spa Vanuatu/Port Vila

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