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Reviews (126)
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All reviewszona gfull kitchenbedroom and bathroomrooms are largesmall kitchensitting roomcleaning stafflong stayboutique hotelthe penthouseconference roommade to order eggslots of restaurantslate checkbusiness districthome away from homefresh fruit
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28 - 33 of 126 reviews
Reviewed 6 November 2016

I had a great stay using this hotel as a base. The employees are extremly helpful and friendly and the size of the room was also a great surprise.
The room included kitchen facilities, and allthough I didn't use them atall. It was great with the large fridge.

  • Stayed: November 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ole J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Guest Relations Manager at Lugano Imperial Suites, responded to this reviewResponded 19 November 2016

Mrs. Ole j

Thank you for sharing your experience, we are glad to know that your stay was a pleasure for you.

We hope to have you soon to continue serving you as you deserve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2016 via mobile

I'm generally a tough critic. This hotel has an amazing staff... Incredibly friendly and helpful. Consistently went out of their way to make sure I had everything I need. Rooms were fantastic. Location was easy, safe, accessible. Price was much better than the larger hotel chains with all the amenities. I want to move in.

Stayed: May 2016, travelled solo
Thank Tara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carolina S, Director de Relaciones con Clientes at Lugano Imperial Suites, responded to this reviewResponded 3 July 2016


Dear Tara D.

Thank you for sharing your experience, the which makes us happy because we are managing to satisfy your needs with our location, security, rooms, and most especially the care that we provide each of our services.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2016

I travel very often to Colombia. The rooms are large and comfortable. The service is excellent and the quality of employees and management are the very high level. You can be sure that when you need something there will be. 100% recommended

  • Stayed: April 2016, travelled on business
    • Service
Thank nestorsantana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2016

I travel on business often to Bogota and find this hotel offering a good value compare to others in the area. Their services and price are good and their staff very friendly and polite.

The area is secure and safe. The hotel has taxi available and this is very convenient.

  • Stayed: March 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Francisco E F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2016

The hotel is really pretty, comfortable. The staff was just amazing, they are really kind people, always willing to help, very polite too. The room was spacious, with great view of part of the city. The neighborhood is safe and there's a lot to do around, you can go to good restaurants or a shopping center that is nearby.

  • Stayed: March 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LuisJorgeJimenez, Ecommerce Manager at Lugano Imperial Suites, responded to this reviewResponded 22 March 2016

Dear Laura P,

We are really happy for read this comment, your feedback said that we are working well and only have to say, thanks.

We still working in do our job better day after day for guest like you.

Sincerely;

Hotel Lugano Suites Team.

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