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2 - 7 of 957 reviews
Reviewed 11 May 2022

I spent my birthday in Colombia, and I chose hotel Dann Carlton Bogota, excellent choice. They prepared a nice room decorated with balloons and a pieces of cake. Every single detail was very nice. Excellent service.

Date of stay: May 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank kbfcordova
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Diana Cortés , Otro at Hotel Dann Carlton Bogota, responded to this reviewResponded 12 May 2022

Dear guest.

Our sincere thanks for your generous comments, we hope to have the pleasure of serving you in the next opportunity and continue creating memorable experiences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2022

Me and my family stayed in the hotel
for 5 days. It was great. The room was very clean and the beds were very comfortable. The breakfast has a variety of tropical fruits and Yogurts. The hotel personnel was very attentive and provided an very good service.
I really recommend staying in the hotel.

Date of stay: April 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank leodia06
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Diana Cortés , Otro at Hotel Dann Carlton Bogota, responded to this reviewResponded 18 April 2022

Dear guest.

Thank you very much for sharing your experience with us and for the rating you have given to your stay at the hotel. We hope to have you back very soon and continue to be your preferred hotel in the city.

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Reviewed 15 February 2022

Excelent. You could not ask anything more. However, other than ample, clean rooms, the customer service, quality and respect of the staff are second to none. I can sincerely say that your problem is their staff's problems to take care of, and they do.

Date of stay: February 2022
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Ramon C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Diana Cortés , Otro at Hotel Dann Carlton Bogota, responded to this reviewResponded 15 February 2022

Dear guest.

Our sincere thanks for your motivating comments. It will always be a pleasure to have you hosted with us and create experiences that you want to share. We look forward to your soon return.

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Reviewed 14 December 2021

They advertise this hotel as a 5 star hotel, when the rooms are terrible, even a motel has better rooms. The beds and the quality of the sheets are terrible. The quality of the food is terrible and they even charge you for the extra shampoo you use.

It is the WORST hotel I have been to in Colombia.

Avoid having an unpleasant experience staying at this "MOTEL".

Date of stay: December 2021
1  Thank 665mec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Diana Cortés , Otro at Hotel Dann Carlton Bogota, responded to this reviewResponded 14 December 2021

Dear guest @ 665mec.

We appreciate the time you have taken to share your feedback with us.
We will take the pertinent actions regarding our rooms and food.
With regard to the shampoo in the dispensers, you will find the shower gel that acts as a shampoo and soap, along with the conditioner.
All other items in the minibar have a cost. If you like, you can expand your information and your comments to the email diana.cortes@hotelesdann.com

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Reviewed 1 March 2020

The security of the hotel is very poor. We left small earrings in a bag where we put the cosmetics and we left the bag in the bathroom. Somebody took away the earrings from the bag. We looked for the earrings everywhere in the room and they disappeared. I reported it to the receptionist and they told me they will report it to the manager. I am disappointed and I cannot recommend the hotel to other people.

Room tip: More security and following the personnel who do the service and cleaning.
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank yyyjjjj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Diana C, Jefe de Procesos y Calidad at Hotel Dann Carlton Bogota, responded to this reviewResponded 3 March 2020

Dear guest yyyjjjj.

We appreciate you contacting us to let us know what happened during your stay at our hotel. We would like to contact you directly in order to follow up on your comment. We remain attentive to your response via email diana.cortes@hotelesdann.com

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