Dear Voyage815905,
Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our rooms, our staff service, and our food. We are very sorry about the inconveniences that the construction noise has caused during your stay. The street construction work is being carried out as per the instructions of the Mayor´s Office, to improve the roads conditions around our hotel and also having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. However, we maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience.
I look forward to welcoming you back to the Sofitel Bogotá and ensuring your next visit is in keeping with your expectations and standards.
Best regards,
Yanelis Sepulveda
Guest Experience & Concierge Manager