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Reviewed 22 November 2011

Apart from a slow check-in and being charged the wrong rate for my room, my experience here was positive. If it hadn't been for this, I would have given the hotel four stars. The room was quiet, clean and modern, with an excellent shower. The price was good value for the quality of the room - I booked by internet 20 days in advance and got a special rate, however the hotel didn't seem to notice this and charged me the normal rate. I only noticed later and, at the receptionist's request, I had to print a copy of my confirmation email to prove that I had booked at the lower price, so when you check in it's worth having a copy with you. The breakfast buffet was reasonably good if you want to gorge yourself, but if you just want something simple, there are plenty of cafes nearby. The location is reasonably good, not too far from La Candeleria if you want to walk, about 20 minutes. Although a taxi is much quicker, there are some major roadworks going on nearby at the moment, so taxis are not as convenient as they should be for the moment.

  • Stayed: November 2011, travelled as a couple
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1  Thank dungenessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2011

Hotel is very close to the historic centre of town but rather distant from most of the industrial of commercial areas of the city and a long way from the airport. A lot of noise so better to take a room on one of the very upper floors.

  • Stayed: November 2011, travelled on business
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1  Thank Andrew V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

I enjoyed staying at the hotel and everything was good. The only aspect that could be better is the service at the bar and the speed of the front desk as people were multi tasking between the bar and the front desk. Overall, great value for money and a nice clean hotel

  • Stayed: November 2011, travelled with friends
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Thank Athar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2011

Nicely appointed rooms, with decent views. Internet fast, although it was a bit tricky to log on. Before I checked out I asked to book a taxi. However, when I checked out (which took a while) I was told that there were two other groups already waiting for a taxi – what’s the point in booking a taxi if when you want it, you just have to join the end of the queue? Good rate paid at the weekend.

  • Stayed: October 2011, travelled solo
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Thank A380fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2011

Stayed for about a week. Did not get the price I booked online, until I had to fight to show the price of my reservation. No room attendants to help you with your bags. Housekeeping is horrible, because they do not listen to you, and if you leave your personal items outside the the deposit box, they may get stolen. Horrible overall, overpriced food and calls event when calling locally. Stay away from this hotel.

  • Stayed: May 2011, travelled as a couple
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7  Thank supeirndigo2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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