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All reviews al wahda mall bus station washing machine small kitchen heart of the city huge mall nice place to stay excellent location breakfast staff valet parking tv channels spacious room long stay clean hotel business stay room service is excellent stay
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Reviewed 22 September 2018

I had a stay of more than 4 months between May and September of current year at this hotel and had a very satisfying experience. The place is located few steps away from Al Wahda Mall, the happening place, and is very near to the Central Bus Stand, thus making it very convenient to reach all around. The biggest USP of the hotel is it's staff as they have a great time always ready to assist clients.

Date of stay: May 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Jaweed G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded 23 September 2018

Dear Mr. Jaweed G,

We are delighted to read your wonderful comments and my sincere gratitude to you for your thoughtfulness and taking the time.

It is indeed encouraging and motivating and will definitely be shared with our colleagues.

We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.

Yours sincerely

William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018

The location is perfect, a walking distance to Al Wahda mall (across it is the bus station). Room was very clean, it also looks nice and relaxing - perfect for a staycation. Amazed of how clean and organized the bathroom is. Lobby is nice and quiet. Staffs are efficient and quick, like when you request for something, they will quickly attend it.

I thought I can't find any negative with this hotel until I tried to connect to the wifi in our room and I cannot connect (username & password was provided by the reception though). Trying to connect while checking in, didn't connect. And when we got to the room and still wasn't able to connect, I got a little disappointed. But I will recommend this property to friends and colleagues :)

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank MarielTiamzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded 16 September 2018

Dear Mr. / Ms. Exploration774699,

We are delighted to read your wonderful comments and my sincere gratitude to you for your thoughtfulness and taking the time.

It is indeed encouraging and motivating.

Please accept our sincere apology for the challenge in connecting to the wifi service.

We are in the process of changing our Wifi portal across all Rotana Hotels and therefore a new, updated portal will be available in Al Rawda Arjaan very soon.

We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.

Yours sincerely,

William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

Nice stay and close to all what you need in Abu Dhabi. Rooms are spacious, Friendly staff. A big mall next to hotel. Good valet parking. Clean room and good breakfast. Place is excelent in the middle of Abu Dhabi.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank frankfL6733OA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded 16 September 2018

Dear Mr. FrankfL6733OA,

Thank you for taking the time to write about your personal Al Rawda Arjaan experience.

We are pleased to know that you had enjoyed your stay with us.

Your feedback will definitely be shared with our colleagues.

Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan.

Yours sincerely,

William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018

Very good experience of stay in Al Rawda Arjaan. Location is perfect, right behind Al Wahda mall, all required places are nearby. Staff is very friendly and co-operative, food served is decent and the maintenance is good.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank 279tonyjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded 6 September 2018

Dear Mr. 279tonyjames,

Thank you for taking the time to write about your personal Al Rawda Arjaan experience.

We are pleased to know that you had enjoyed your stay with us.

Your feedback will definitely be shared with our colleagues.

Once again, thank you very much for taking the time for giving us your valuable feedback and we look forward to welcoming you back to Al Rawda Arjaan.

Yours sincerely,

William

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018

I had a long (2 months) and pleasant experience at the Rotana hotel. People are helpful and welcoming and the location is great. Brekafast is really good. Only point is the missing swimming pool (but you can go to the rotana other hotel 20m away) and the small fitness center.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank MeloMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William M, General Manager at Al Rawda Arjaan by Rotana, responded to this reviewResponded 6 September 2018

Dear Mr./Ms. MeloMac,

We are delighted to read your wonderful comments and my sincere gratitude to you for your thoughtfulness and taking the time.

It is indeed encouraging and motivating.

We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.

Yours sincerely,

William

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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