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All reviews garden restaurant pho ga heroes bar basement bar ihg member asian restaurant rooftop pool business trip central location business hotel upgraded to a suite business district reception staff the ground floor club room restaurants and bars excellent stay
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Reviewed 3 weeks ago

Hotel is very good located in the heart of the city good for shopping and the hotel staff is very good and cooperative specially the Cel at Front desk and Adeel at Bell Desk are very helpful and cooperative

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Service
Thank Filipe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUH_DTWN, General Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 3 weeks ago

Dear Filipe,

Thank you for sharing a review. It is rewarding to read your comments on the amazing service that was provided to you by our team members, especially Celestine and Adeel. Your feedback is greatly appreciated and will be shared with the team. We are glad that your experience at Crowne Plaza Abu Dhabu was wonderful and we look forward to welcoming you back soon!

Kind Regards,
Khaled Zaki
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very central location, Very helpful front desk and thank you to Yash, Cel and Shabeen who made my staff very easy and efficient.

Super polite and helpful.

The room was large clean and comfy bed.

Look forward to coming back soon.

Room Tip: Suite on 11th.
  • Stayed: September 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUH_DTWN, General Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 3 weeks ago

Dear Ian,

Thank you so much for your comment. We are delighted with your comments about the location, clean rooms and comfy beds. It is heartwarming to read the highlights of the genuine and friendly attitude that you have experienced at our hotel. We look forward to having you back in the near future.

Kind Regards,
Khaled Zaki
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent services, supportive staff, nice food, ideally located in the city. Chck in process was so smooth. Housekeeping is very caring. Lounge services and restaurant are just as required. Will recommend to others.

Room Tip: 17th floor has lounge.
  • Stayed: September 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Muhammad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUH_DTWN, General Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 4 weeks ago

Dear Muhammad,

Thank you for sharing a review. We are thrilled to read that your stay with us is pleasant and enjoyable. We truly appreciate you sharing your warm comment regarding our supportive team as we continue to deliver excellent customer service to our guests.Thank you for the recommendation and we look forward to welcoming you back soon!

Kind Regards,
Khaled Zaki
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Lovely clean and quiet hotel in the center of Abu Dhabi.
Arnel the concierge was particularly helpful with arranging business needs and couriers. Also Hanna at reception was very helpful with getting documents processed. Many thanks all.

Room Tip: Ask at reception they are very helpful
  • Stayed: September 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank lain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUH_DTWN, General Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 4 weeks ago

Dear lain,

Thank you for sharing your review. We are pleased our ideal location and helpful team members with great service contributed to your enjoyable stay. All of your comments are greatly appreciated, and we would be elated to welcome you back soon!

Kind Regards,
Khaled Zaki
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

After our visit to Abu Dhabi we had the chance of having lunch at this hotel. The menú was complete , without anything missing, such as hot dishes, starters, a selection of cheeses and different kinds of breads and toasts- What can I say about the fruits and desserts, Superb. The warm service of the staff was 10 points, Seeing all that I'm sure everything at the Crown Plaza Abu Dhabi deserves the highest qualification,

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank sweetyelimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AUH_DTWN, General Manager at Crowne Plaza Abu Dhabi, responded to this reviewResponded 4 weeks ago

Dear sweetyelimar,

We are thrilled that you had a relaxing experience during your stay at Crowne Plaza Abu Dhabi. We love to know that you enjoyed our food and service.
We do appreciate your positive feedback and look forward to delivering further great hospitality experiences on your next return to Abu Dhabi!

Kind Regards,
Khaled Zaki
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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