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Reviewed 4 weeks ago

Very courtious staff ! Overall 4 days stay was very comfortable. Instant coffee and instant Tea options need to be increased. All reception desk and room service staff was found to be professional. Hope some discounts will be offered as a complimentary plan for those tourists who stayed in this hotel before

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LightPacker606186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 3 weeks ago

Dear LightPacker606186,

Thank you for taking the time to write a review of your experiences here at Jumeirah at Etihad Towers and we very much appreciate your comments and constructive feedback.

I’m saddened to hear that our services and standards weren’t up to your expected expectations. We have taken note of your issues and please rest assured that they are been looked at and we’re looking to resolve this issue as soon as possible.

Best regards, Stefan Fuchs, General Manager.

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Reviewed 4 weeks ago

Everything was good, the employees are very friendly und help always you need itfor our opinion the restaurants - except the Rosewater - should offer more eatings, without you have to pay anything else but your half-board

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Venture49633106037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 1 week ago

Dear Venture49633106037,

We’re glad to hear that you enjoyed your stay here with us and very much appreciate that you’ve taken time out of your schedule to post this wonderful review. We hope that upon your next visit to Abu Dhabi, we here at Jumeirah at Etihad Towers will be your choice of Hotel and hope that we can further exceed your expectations.

Best regards, Stefan Fuchs, General Manager.

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Reviewed 4 weeks ago

High standard, large and clean rooms. Attentive staff. Good location to use as base when exploring Abu Dhabi. Even though there was no crowd, service was a little bit slow in the main restaurant. Breakfast and dinner buffet selection was nice on the other hand.

Room tip: High floor for best view
Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Traveler144326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 3 weeks ago

Dear Traveler144326,

We are happy that you enjoyed your stay, and we hope that we will have the pleasure to serve you again on your next stay.

Best regards, Stefan Fuchs. General Manager.

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Reviewed 4 weeks ago

We stayed for 3 nights over the weekend in 3503.Overall a lovely experience from start to end, great hotel and wonderful staff. Especially would like to recognize the following staff for providing exceptional service:- Linda from Rosewater. She is by far the most smiling, courteous and friendly hotel staff I have encountered in a long time. Always a pleasure to see her at breakfast.- Desmond from Rosewater. He is very attentive and very courteous, and possesses an excellent attitude. He provides great and quick service for whatever requests we give him.- Baburam from Housekeeping. He does a superb and thorough job in cleaning the rooms, and is very courteous.A/C issue in our room:The air-conditioning in our room was taking too long to cool our room, and was rather uncomfortable at times during the day when the curtains were kept open. Even on high fan speed, the a/c vents were blowing out rather little air leaving parts of the room warmer. We were told this is because of the sun, yet we are in winter not summer thank heavens :) The a/c vents need to be thoroughly checked and additional cooling power is definitely needed in order to air-condition the room efficiently.In conclusion, a rather delightful stay at a hotel that has consistently provided great service over time.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Discover27405086837
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 3 weeks ago

Dear Discover27405086837,

Thank you for sharing your feedback. We here at Jumeirah at Etihad Towers strive on the pursuit of excellence in all aspects of our work and are delighted to find out that your experience with us has been to your expected standards. We have shared your words of praise to our teams who were overjoyed to hear your response to their efforts. We look forward to welcoming you back to our Hotel and hope that you will consider us upon your next visit to Abu Dhabi.

Best regards, Stefan Fuchs, General Manager.

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Reviewed 5 weeks ago via mobile

Great hotel would definitely recommend. We had a breakfast here everyday - which was really good, lots of choices. Also booked a dinner buffet which was really nice in Rosewater. The rooms were large with excellent views and kept very well. There was a slight damp smell in the room at times, but overall very nice. Close to the corniche and emirates palace, however a little further away from Yas island.

Date of stay: November 2018
Trip type: Travelled with family
Thank Payal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRJumeirah, General Manager at Jumeirah at Etihad Towers, responded to this reviewResponded 1 week ago

Dear Payal K,

Thank you for your kind words and review of Jumeirah at Etihad Towers. We are delighted to hear that you thoroughly enjoyed your stay and that all aspects of your visit were to your liking. We are eagerly awaiting your next visit and hope that we can replicate your last experience.

Best regards, Stefan Fuchs, General Manager.

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