I stayed at the Etihad Towers on New Years Eve. On arrival we waited nearly 1 hour for checkin around 40 minutes queuing and 20 minutes at the desk while they worked out how to use the system. (I do appreciate the hotel was full and the delays were not the fault of any one individual). Once we had our room (Apartment) we were guided there by one of the staff (Who didn't know the way), on arrival to the room we entered and were confronted with another guest who was already in the bedroom. We had to go back to reception and wait another 20 minutes for another room. Once we arrived in this room our bags took another 30 minutes to arrive. We had planned to spend the afternoon visiting the Volvo Race village but we lost over 2.5 hrs at the hotel from arrival.
Nothing to fault about the room (Apartment) although it had no refreshment and the only bottle of water in the room was half consumed.
Check out was easy!.
I'd left a t-shirt and a jumper at the hotel. I'd called on New Year's day to make sure they had it. Which they did and it went to house keeping for safe looking after!. I called them back on the 4th January and made arrangements to collect the items, again they confirmed that they still had them. On arrival back to Etihad towers from Dubai I waited 30 minutes while they tried to find them and in the end I had to leave without my items. However 5 minutes down the road I got a phone call asking me to go back for collection.
Having stayed at most hotels in Abu Dhabi, I would never go back to Etihad towers, it's worth a visit to use the sky bar if you can brave the construction but stay somewhere else.
- Official Description (provided by the hotel):
- Jumeirah at Etihad Towers - experience contemporary luxury with genuine hospitality and personalized service in a setting of spectacular design and dramatic architecture in Abu Dhabi's premier location; the Corniche. Enjoy a range of exceptional leisure options, unwind in one of the design-led rooms, suites, and serviced residences, be impressed by unique venues for social events including outstanding conference and meeting facilities, and discover unparalleled culinary experiences. ... more less
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- Also Known As:
- Jumeirah At Etihad Towers Hotel Abu Dhabi