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“Great people, great stay” 5 of 5 bubbles
Review of Holiday Inn Abu Dhabi

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Holiday Inn Abu Dhabi
Ranked #5 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
1 review
“Great people, great stay”
5 of 5 bubbles Reviewed 13 February 2012

I stayed at this hotel for over 60 days this year and it was an extremely enjoyable experience. The staff at the Holiday Inn is beyond friendly and they do everything they can to go out of their way to make your stay comfortable. The food there is excellent and the brunch on Friday is one of the best in town. I would recommend this hotel to anyone coming to Abu Dhabi.

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bruins1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review, 15 February 2012
Dear Guest,

Thank you for highlighting our Friday Brunch, & you will be pleased to know that we have even started one on Saturdays at our Thirty 1st Bar terrace. We want our guests to take full advantage of the lovely weather that Abu dhabi is now enjoying!

Your comments on our friendly team & service is very encouraging, & rest assured, will keep us striving to get even better at what we enjoy doing most- exceeding the expectations of our guests!

Kind regards,

Sid Sattanathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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686 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hamburg, Deutschland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 February 2012

We stayed here in late January. The room was facing the towers in the back of the hotel, but we still had a stunning view over a bit from the skyline and especially the sunset.
The room was clean, spacious and we had everything we needed. Only theminibar does not seem to be very cool. We tried to cool some drinks and this was not very successful (actually this happens to us 2 years ago as well, so maybe it is not a problem of the minibar but a wanted temperature). So we ordered some ice cubes every evening to get our drinls properly cooled.
The 31st bar is a great place to be!
The view is very nice, you even cansee the Big Mosque. The staff is great everywhere in the hotel, but we do have to point out Mary from 31st bar. She is doingreally great!
She is caring, very kind, has an absolute good memory and she was giving us a really great time! Thank you again, Mary!

All in all, we had a great time,and the staff of Holiday Inn made us relax and feel comfortable and absolutely welcome.
Thank you, I am sure, we will see us again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Melli060179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review, 13 February 2012
Dear Guest,

Thank you for your positive feedback on our room cleanliness, great views from Thirty 1st Bar terrace, & the friendliness of our team members.

Your comments will certainly make one of our star team members beam with happiness when she sees your kind words up on our Notice Board this evening!

We look forward to welcoming you back for the third time!

Kind regards,
Sid Sattanathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vila Velha, ES
Level Contributor
383 reviews
290 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

We stayed in this hotel for two times and would come again. The executives rooms with their heigh ceiling are great and we felt very comfortable. The bedding is first class and we slept like babies. It is possible to open the window which is a detail but can be important if you want to breath fresh air during your sleep rather than air-con air. The restuaurant Lemon Tree on the ground floor serves excellent mediterrenean food and the bar on the upper floor has a very good selection of draft beer. The staff is excellent and authentically friendly. The hotel location is very good when you have your own / rental car and is easily found coming form the airport on the "airport road" (one of the two main highways in Abu Dhabi). The underground parking is very handy, free of charge and never crowded. From the parking you can directly by lift to your floor. There is a new shopping centre only 3 minutes drive away from the hotel.

Room Tip: Choose a room which is not facing the construction going on besides the hotel. The construction site...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Doffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review, 19 January 2012
Dear Guest,

Thank you for the very detailed & positive feedback of our product & services starting from our roof top bar, to the basement parking! You've covered it all !

I am glad that you liked our Executive Rooms, & suggest on your third visit, try our Deluxe rooms which are larger at 39 sqm.

We look forward to "authentically" welcome you back.

Kind regards,

Sid Sattanathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milano
Level Contributor
196 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 15 January 2012

It is a nice new hotel, with good facilitates, a nice restaurant and friendly staff. I had few issues at my arrival, (the driver not picking me up at the airport, the room I have been given was not ready ....), but the staff has been very friendly and has taken care of all issues with promptness and good solutions. This is for me more important than anything else, as I believe small mistakes may happen, but a good reaction is important. Will go back to this hotel when in Abu Dhabi and I especially mention Mr Sam, the duty manager, for his kindness.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lucabran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review, 19 January 2012
Dear Guest,

Thank you for being considerate, & understanding. Yes, small mistakes can occur, but you have very correctly pointed out the importance of service recovery, which we work very hard at!

Our Duty Manager has been recognised for his contributions in making your stay enjoyable.

We look forward to having you back!

Kind regards,

Sid Sattanathan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albury, Australia
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 13 January 2012

This is a new hotel in a new area and really only suitable for overnight stay. There are no shops etc around although the hotel will arrange taxi service. The rooms, breakfast and staff were outstanding.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SydneyMaisie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review, 14 January 2012
Dear Guest,

Thank you for your commending our rooms, breakfast, & service.

Regarding your comments on lack of nearby shops, I'd like to share with you that the Mushrif Mall has opened recently, & is on 25th Street ( we are on 31st), so literally 3 blocks away ( Abu dhabi Island is Manhattan like in it's grid like road network), & a short 3 minute car ride away. The mall has several shop, & eateries.

We are also expecting another mall to open in the next 2-3 months which is 50 metres away.

So I certainly hope to have you stay for more than an overnighter on your next visit to Abu dhabi!

Kind regards,

Sid Sattanathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Abu Dhabi

Property: Holiday Inn Abu Dhabi
Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Abu Dhabi
#5 Luxury Hotel in Abu Dhabi
#6 Best Value Hotel in Abu Dhabi
#9 Family Hotel in Abu Dhabi
#23 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): €
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
Official Description (provided by the hotel):
Just the Place for You Whether you are on a business trip or a leisure traveler, Holiday Inn Abu Dhabi warmly welcomes you to an exciting experience that is beyond comparison. We offer 198 stylish and spacious rooms and 5 elegant suites, all furnished to ensure a relaxed and memorable stay where you can be yourself. • Comfortable guest rooms and workspace • Wide variety of food and beverage offerings • Earn IHG Rewards Club points every time you stay* • Free high-speed internet access in all areas of the hotel • Full-service meetings How to Find Us Sightseeing begins 5 minutes from our hotel with the impeccable Sheikh Zayed Grand Mosque, Mushrif Mall, the perfect spot for shopaholics, and Zayed Sports City. The city center is also just a quick 10 minute drive. For adventure enthusiasts, we are just minutes away from some exciting kayaking and 20 minutes from Yas Marina Circuit, Ferrari World and Yas Waterworld. ... more   less 
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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