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All reviews marina mall horizon restaurant no alcohol dry hotel private beach etihad towers pool area sea view room service excellent hotel nice pool breakfast and dinner excellent stay stay in abu dhabi special thanks balcony facilities
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Reviewed 9 September 2017

The hotel has excellent location and adjacent to the Marina Mall and beautiful Cornishe of Abu Dhabi .Family enjoyed the amazing pool and beautiful sandy beaches.

Stayed in sea-facing room with overlooking the landscaped garden of Emirates palace.

The restaurant serving cuisine from around the world,our plan to stay in there again n again on coming weekends ( of course if no financial crisis ahead:).

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank yaser205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 12 September 2017

Dear TripAdvisor Member,

Thank you very much for staying with us and sharing your wonderful feedback on TripAdvisor.

At Khalidiya Palace Rayhaan by Rotana, we always do our utmost in providing the highest level of service and facilities to our valued guests therefore, I am glad we exceeded your expectations. Your positive comments about our location, pool and beach facilities, room and the Horizon restaurant are truly appreciated.

Once again, thank you continued patronage and we look forward to welcoming you and your family back to Khalidiya Palace Rayhaan by Rotana for another memorable stay with us.

Yours sincerely,


Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

Plus: Kindliness FO - especially Kim! Kindliness Horizon Restaurant - especially Debbi! Very clean Roms. Exzellent cuisine. Very good massage - especially Kadek! Offer Sportcenter - especially Basan!
Minus: Spoiled room. Pool not clean. Every day construction noise directly behind the Pool!!! There was not any bars to sit in the afternoon and evenings also! No wine, no beer and so on- where is the reason? For all positive, this is the reason for uns, no more to book this Hotel! Never!!!

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank g_gierend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 12 September 2017

Dear TripAdvisor Member,

Thank you for staying with us and sharing your feedback on this platform.

It is with great pleasure to know your overall stay with us was satisfactory in general. Thank you for your positive comments about our colleagues’ excellent service, recreation facilities and food. Rest assured that your compliments have been passed on to the team, particularly to Kim, Debbie, Kadek and Basan.

On the other hand, we would like to apologize for the disturbance you encountered due to the enhancement of our water façade. Nevertheless, we would like to kindly inform you that the project has now been completed.

We have also noted your constructive feedback about the cleanliness of the pool and your feedback has been addressed for corrective action. However, kindly be assured that we are vacuuming the pool daily from 3am to 7am to ensure we provide a clean facility to our valued guests.

With regard to the lack of alcohol in the hotel, please allow us to highlight that “Rayhaan” is a brand of Rotana that restores the values of the contemporary Arabian culture. Therefore, we are not serving any kind of alcohol in the hotel and this information is stated in our website and other booking channels. However, we have created healthy options in replacement of this specific aspect.

Thank you once again for your feedback and we hope you will give us another opportunity to welcome you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve.

Yours sincerely,


Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

Long check in time it felt like a terminal
no guidance from.reception desk on bkfst or pool, they didnt hold a deposit and sent sm1 to collect the mini bar even though it was emptu
Limited breakfast
nice pool and big rooms

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
2  Thank Nadia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 12 September 2017

Dear TripAdvisor Member,

Thank you for sharing your wonderful feedback on TripAdvisor.

We are glad to know that your overall stay with us was satisfactory in general and thank you for your positive comments about the room, breakfast and pool area.

On the other hand, we regret the delay that you experienced while checking in due to the high volume of guests arrivals and departures during the period. We assure you that our team always do their utmost in satisfying our guests’ needs. We apologize for the inconvenience you faced in this regards.

We are always interested in our guests’ feedback that would allow us to improve upon our already high standards hence, thank you very much for your input.

We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.

Yours sincerely,


Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

Every thing was amazing: the view, the service, the staff was excellent and always smiling.
Kamoon Restaurant is an amazing Arabic restaurant.
they give us late checkout until 5 pm.
This hotel is one of the best hotels in Abu Dhabi.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank SamerAhmadH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 12 September 2017

Dear TripAdvisor Member,

Thank you for staying at Khalidiya Palace Rayhaan by Rotana and sharing with us your experience.

I am delighted to know that you had a memorable stay with us. Thank you for your positive comments and for deeming us as one of the best hotels in Abu Dhabi. Rest assured that your compliments have been passed on to the team.

We very much look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times.

Yours sincerely,

Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Comfortable hotel; we got a large room (#707) at 7th floor.
Close to the malls (e.g. Marina Mall for 12 AED one way with taxi).
The hotel beach is nice and clean; the wave-less experience pure.
A trip to the Saadiyat Beach (approx. 75 AED one way, plus entry fee 25 AED p.p.) can be worthwhile, especially if you like the waves.

Special thanks go to the staff of the hotel, from cleaning to cooking, from the management to the "lowest level"! All wishes were satisfied with a winning smile, whether the "egg-free omelette" at the breakfast or the additional water for the room.
The dinners (we had half board) were really in the best of taste. In two weeks it was difficult to find a day to go out of the hotel for the dinner :)

For us (family with one daughter) it was a wonderful time!

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank vassili_herbst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this reviewResponded 12 September 2017

Dear TripAdvisor Member,

Thank you for taking the time to post this review on TripAdvisor.

We are very pleased to know that you and your family had a wonderful stay with us. Thank you for praising our rooms, cleanliness of the beach, food and colleagues’ service. It is my pleasure to share your comments with the team.

Thank you for your continued patronage of Khalidiya Palace Rayhaan by Rotana. We can’t wait to welcome you back to the hotel on your next visits.

Yours sincerely,

Eleni Tsolakou
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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