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All reviews qatar airways open buffet room service dinner buffet no alcohol hotel is situated connecting flight stayed one night comfortable hotel business hotel business district sea view reception staff long layover shopping mall doha airport mini bar
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Reviewed 4 March 2018

Stayed here with my family for a one night while connecting flights in Doha.

The lobby promises much more than the actual hotel delivers. Rooms have seen its best and are in need of renovation, cleaning is so so, Windows were dirty and I felt that smiles from the staff were not very genuine.

Rooms are decent size and there is wifi, pool and gym at the location.

Breakfast and lunch provide good variety but somehow lack little in taste and quality.

There is nothing to see around the hotel and probably I would choose differently if visiting again in the area.

  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Northerntraveller73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you for taking time to post a review.
We regret to hear that your experience was not up to your expectation. We hear, appreciate, and truly value your comments as these help us to improve.
Your comments have been noted and shared with our concerned upper management team to help us improving the quality of our product and service.
Rest assured that necessary measures are taken accordingly.
Looking forward to welcoming you back in the future with the hope that you will give us opportunity to be of service to you once again.


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Reviewed 3 March 2018 via mobile

This may have been a 5 star quality hotel when it was built 30 odd years ago but it’s seriously in need of an renovation to get anywhere near the standard of the 3 or genuine 5 star hotels that are within 300 yards.
Rooms are ok, if a bit dilapidated. The bathrooms are very dated and poorly designed.
If you pay around $70-$80 p/night then it’s a good place to stay.

Stayed: March 2018, travelled on business
Thank msea66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your positive comments.
It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next few months. . I hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our hotel!

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Reviewed 19 February 2018 via mobile

The staff here are very nice and I like the rooms here. But the gym area is a disaster...they never change the water bottle..there are no cups to drink the water from...are we meant to lie on the floor and drink it like that? In the sauna the staff use there use it to dry their used hand towels. The gym is not maintained properly and is making the hotel look bad. They have 3 people as staff for the gym and no one cares about the maintenance they are just concerned about massages and haircuts. So so bad. Someone it the hotel needs to wake up and take charge and responsibility for that area.

Stayed: February 2018, travelled solo
Thank Barfine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you for taking time to post a review.
We regret to hear that your experience was not up to your expectation. We hear, appreciate, and truly value your comments as these help us to improve.
Your comments regarding the gym and the swimming pool have been noted and shared with our management team to help us improving the quality of our product and service.
Rest assured that necessary measures are taken accordingly.
Looking forward to welcoming you back in the future with the hope that you will give us opportunity to be of service to you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2018 via mobile

I stayed at the Retaj Al Rayyan for a few nights. Good things at this hotel is the breakfast, room size, beds are pretty good and location is great. The gym is super basic, but for somebody who knows what to do - its enough. Communication is pretty average, like in any other hotel in the region.

Stayed: February 2018, travelled on business
Thank Hoodstar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 13 March 2018

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

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Reviewed 3 February 2018

I stayed in Retaj Al Rayyan with a group, as well as, - with a friend.

Good things:
- Location - best, so far!
- Room size - big
- No alcohol - my preference

Points that can be improved:
- Quality of their customer service is definitely questionable. I would recommend the hotel to train the staff better and have more English speaking staff
- Cleanliness - was not done up to the standard of a normal 4* hotel. I stayed in their suite and it had some pencil lines drawn by kids (for sure) on them
- Water - water temperature was not easy to acquire
- Food - they definitely need to upgrade their lobby restaurant chef's skills as well as in-room dining.
- Bed - not comfortable in the suite

Basically, this is a very good place to stay the night if you are out all day working or exploring and just come back to sleep the night.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Abdulrehman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essam R, General Manager at Retaj Al Rayyan Hotel, responded to this reviewResponded 15 February 2018

Thank you for taking the time to post a review. We appreciate & truly value your comments as these help us to improve. It has been a pleasure to accommodate you at Retaj Al Rayyan Hotel despite the concerns that you raised which we are taking constructively.
We look forward to welcoming you back in the hope that you will give us the opportunity to be of service to you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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