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Reviewed 9 November 2018 via mobile

We had planned our 6th anniversary dinner at the Ritz Carlton this time. We were greeted by Mr.Joshy Joseph who left no effort in making sure we have a memorable dining experience. I thank Mr.Joshy for all the warmth and care he offered us. Its unforgettable!

Chef Prashant - I must say you saved our dinner night by serving us such delicious food. We were not very satisfied with the buffet spread at the sea food night but Chef Prashant served us all that we had desired for dinner at our table. (I loved your hand made Tempura and spicy fried fish n shrimps)

A surprise cake n roses by the Team left us in awe. We never wanted to leave from there.

Finally Mr. Ajit gave his time out to us with the grand palace tour along with helping us click a few pictures. Such warmth and such great staff we experienced. We give full five stars to the staff there!

Regards
Miss Khan

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Arshiya V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCGMRiyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this reviewResponded 10 November 2018

Dear Arshiya V,

Thank you for your excellent rating. We are delighted to know that you had a great experience in our hotel during your anniversary celebration. We are grateful with your kind words and I will deliver your message to the gentlemen who had made your dining experience a memorable one.

Our mission is to always create a memorable, comfortable and personalized experience to our valued guests, and I am glad we were able to exceed the expectation during your visit in our hotel.

We cannot wait to welcome you again on your next visit and thank you for choosing The Ritz-Carlton Riyadh to celebrate an important event with your spouse.

Kind Regards,

Gerrit Graef
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018 via mobile

I’ve had the pleasure of staying at the ritz many times over the years and the place is just amazing , great for business meetings , amazing choices of restaurants as well , the only disadvantage it’s a bit far ...

Date of stay: November 2018
Trip type: Travelled on business
1  Thank Ramzit222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCGMRiyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this reviewResponded 5 November 2018


Dear Ramzit222,

Thank you for sharing your excellent review of our property. We appreciate your comment as it drives us even more to elevate our service delivery even better.

We do hope to welcome you back on your future visits and thank you for choosing The Ritz-Carlton, Riyadh.

Kind Regards,

Gerrit Graef
General Manager









































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Reviewed 3 November 2018 via mobile

My family and I went to the Ritz- Carlton for Friday brunch. I can’t praise the restaurant staff enough, and the food for both the breakfast and lunch settings was simply fantastic. Different cuisines from around the globe meant everyone enjoyed the dining experience. The kids loved the play area and food as well. It may be seen as a bit pricey at 350SR per adult and half that for kids 6 and above, but it was well worth it . Thank you again for the Ritz-Carlton experience.

Date of stay: November 2018
Trip type: Travelled with family
Thank Coralhopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCGMRiyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this reviewResponded 4 November 2018

Dear Coralhopper,

Thank your for your excellent rating. I am glad that you and your family had a great time with our Friday brunch. Our Culinary team are working very hard to make sure that the our food comes with creativity and variety with sumptuous flavors that each guest from different nations will love and enjoy. On the other hand, our Food & Beverage team are always on top in terms of service delivery to make sure that our guests will have an enjoyable and comfortable dining experience with us.

We thank you for choosing The Ritz-Carlton Riyadh and looking forward in welcoming you again next time.

Best Regards,

Gerrit Graef
General Manager



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Reviewed 3 November 2018 via mobile

Special shout out to Jahangir khan at the restaurant ... very attentive and customer-first attitude. A very competent multi-tasker and always with a smile.

Checked in late/ early morning and was smooth. Housekeeping also kept the room immaculate. Would stay here again in a heartbeat.

Thanks to the whole staff

Date of stay: November 2018
Trip type: Travelled on business
Thank Hassan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCGMRiyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this reviewResponded 4 November 2018

Dear Hassan K,

Thank you for your excellent feedback and amazing rating. We at The Ritz-Carlton Riyadh are always ready to serve at anytime and I am glad that you had a spotless stay with us. I will relay your appreciation and kind words to Jahangir and to the rest of the team.

We will definitely wait for your next stay with us and we are looking forward to welcome you again.

Once again, thank you for choosing The Ritz-Carlton, Riyadh!

Kind Regards,

Gerrit Graef
General Manager

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Reviewed 28 October 2018 via mobile

A great hotel got to be the best one I have been to the restaurant is just superb the food is excellent and service is just so good . The rooms are perfect in every way a must visit in Saudi well worth a visit

Date of stay: October 2018
Trip type: Travelled with friends
Thank mitchian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCGMRiyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this reviewResponded 29 October 2018

Dear Mitchian,

Thank you for your excellent rating. We do appreciate your kind words and your feedback is important to us to improve our service even better.

We look forward to welcoming you again at The Ritz-Carlton, Riyadh.

Kind Regards,

Gerrit Graef
General Manager

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