We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not impressive”
Review of Grand Hyatt Amman

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Grand Hyatt Amman
Ranked #10 of 144 Hotels in Amman
Certificate of Excellence
Hong Kong, China
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Not impressive”
Reviewed 29 March 2012

Stayed at Grand Hyatt for two nights this month. My first impression was that the hotel was pretty old. The room size was ok. The shower was draining very slowly; it was clogged. We were lazy to tell the hotel and used the bathtub instead. No free wifi unless you are staying on the executive floor. We didn't have breakfast or dinner there so can't comment on it. The location is fine - restaurants and convenient stores are within walking distance, a few minutes only.

Overall, the impressive was so so. If I visit Amman again, I will probably consider another 5-star hotel unless Grand Hyatt is renovated.

Room Tip: If budget allows, stay on the executive floor.
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suewinhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,019 reviews from our community

Traveller rating
    538
    310
    102
    42
    27
See reviews for
137
155
79
517
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cairo, Egypt
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 March 2012

My second time to the Hyatt in Amman, I was afraid that I would be dissapointed after an amazing stay last October.

I wasn't! The service staff was still great, the room service very very good, and the room clean. I didn't make use of the free gym this time but this is definitely my business hotel choice for Amman!

My ONLY comment, is please put kettles in the rooms! I love my midnight tea and cant be bothered to order room service for one cup of tea at 2 am!.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ameirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 March 2012

Beautiful rooms with lots of space, very friendly staff. Security visible but not offensive. Fantastic breakfast buffet downstairs (club level breakfast a bit simple). Bar prices moderate for a grand hotel in jordan (mojito for 8jd).

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adimaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 March 2012

There is no way this hotel is better than the Intercontinental. I stayed at both on this trip and the Intercontinental is vastly superior for the same price. The Hyatt is fine -- nice people, decent rooms, very clean, excellent room service. But the internet is spotty, the TVs are antiquated with mediocre reception, and the bathrooms are small (esp. compared to the Intercontinental).

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KJH1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 March 2012

We had two suites at this property and they were fantastic and spacious. The check-in was quick and perfect. The staff is top-notch, professional, and poised to please. The executive lounge was closed for renovation, but there was a temporary one one floor below the lobby which we visited for evening hors d'oeuvres. The selection was very nice and included some decadent desserts. The breakfast buffet was fantastic with a tremendous and outstanding choice of food. The indoor pool was beautiful and large enough for multiple people to do laps. One nice touch was the stuffed animal camels left on the bed at turndown time. This is a fantastic property and I would only stay here in Amman. Wow!

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovebali18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amman hotels
0.5 km away
InterContinental Amman
1.7 km away
Le Meridien Amman
Le Meridien Amman
#7 of 144 in Amman
1,208 reviews
2.8 km away
Four Seasons Hotel Amman
Show Prices
Show Prices
Show Prices
1.0 km away
The Boulevard Arjaan by Rotana
2.0 km away
Amman Marriott Hotel
Amman Marriott Hotel
#11 of 144 in Amman
917 reviews
1.8 km away
Kempinski Hotel Amman
Kempinski Hotel Amman
#12 of 144 in Amman
886 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hyatt Amman? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Amman

Property: Grand Hyatt Amman
Address: Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
Phone Number:
Region: Jordan > Amman Governorate > Amman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Amman
#6 Spa Hotel in Amman
#7 Business Hotel in Amman
#9 Luxury Hotel in Amman
Price Range (Based on Average Rates): €€
Hotel Class:5 star — Grand Hyatt Amman 5*
Number of rooms: 316
Official Description (provided by the hotel):
Grand Hyatt Amman is the preferred address for the discerning business traveler and leisure travelers visiting Amman. The hotel is conveniently located in the heart of Amman's business and diplomatic district, with an invaluable link to the Trade, Exhibition and Conference Centre, and just 30 minutes from Queen Alia International Airport. Grand Hyatt Amman is also within easy access of Amman's exclusive shopping areas and is the ideal base from which to discover Jordan’s numerous attractions. Grand Hyatt Amman offers 311 elegant guestrooms, including 16 suites and Hyatt's exclusive Grand Club® accommodation. The hotel's spacious rooms offer everything from high-speed Internet connectivity to heavenly feather duvets, while the suites are a haven of exceptional luxury and modernity, accented by an Arabesque style. Grand Hyatt Amman also provides 50 luxury residential apartments for the long-staying guest. Housed in the Hyatt Tower, the apartments are linked to the hotel by a walkway. Promising the ultimate in indulgence, comfort and a home-away-from-home experience, the hotel spares no effort to ensure that every guest’s needs and expectations are met and exceeded, and that their stay is exquisite, relaxing and memorable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hyatt Hotels Corporation, Travel Republic (UK), Ebookers, TripOnline SA, Agoda, Hotels.com, HotelQuickly and Traveltool, S.L.U. so you can book your Grand Hyatt Amman reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Amman Grand Hyatt
Amman Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing