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All reviews nice hotel the hotel staff breakfast buffet is jordan circle al
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Reviewed 17 February 2020 via mobile

The hotel is clean, the beds are comfortable, the breakfast was fine. You can improve the rating using a few tips. First, only take a room away from the street. The hotel controls the temperature and you have to open a window to keep it cool in the winter. It is too noisy near the busy street and mosque. Second, there are several places to eat up the street that are cheap and a liquor store 3 doors down the street. With this information you can make your stay a 4 or 5 experience. Let me know if this helps.

Date of stay: February 2020
Trip type: Travelled with friends
Thank ColoradoCoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded 17 February 2020

Dear Valued Guest,

Thank you so much for taking the time to write us a great review, we really appreciate it,

It's a real boost to the staff when they get a good review and feel their efforts are appreciated.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020

For the visiting tourist the Ermitage is one of the better dining experiences in the 7th Circle. The alternatives are either fast food joints or a few expensive for the amount of food you are getting franchises. Having been to the Geneva at least 6 times the dinner is great but strongly varies night to night. Sometimes it is a mind blowing buffet but at other times it seems to lack in entrees. For cold salad lovers there is never a lack of food. The service however is top notch and is run by Yanal on nights.

Date of stay: February 2020
Trip type: Travelled solo
Thank K5086SLsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded 17 February 2020

Dear Valued Guest,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Warmest regards

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Reviewed 8 February 2020 via mobile

Came here as part of a tour group and enjoyed the buffet dinner, which had a large selection of unique salads, savory hot entrees, and fabulous deserts.

That said, the noise created by a wedding going on made it tough to sleep soundly. Bathroom was in need of a reno, but acceptable.

Date of stay: January 2020
Trip type: Travelled with friends
Thank 211hankh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded 9 February 2020

Dear Valued Guest,

We are very glad we were able to accommodate you at our property. Thank you very much indeed for your feedback which helps us provide and improve better quality of services and facilities we offer our valuable clients. It is with great pleasures to inform you that we do take your comments and suggestion very serious thus you can rest assure we are investigating your feedback with our department heads as we truly thrive and work hard to improve our guests overall experience here at our property .

Warmest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2020

Geneva Hotel Amman... It was good service and friendly staff very nice coffee break
Good staff.. Good location very good lunch the perfect for business good value for money also cleanliness very good good

Date of stay: February 2020
Trip type: Travelled on business
Thank 67enash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded 9 February 2020

Dear Valued Guest,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Warmest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2020 via mobile

Great food and professional service, nice show, friendly staff, flexible handling with the guests and distinctive organization, thank you guys, specially thanks for Mr eyad and mr ahmad for their wonderful smile

Date of stay: January 2020
Trip type: Travelled as a couple
Thank turki_HAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maleksahouri, Manager at Geneva Hotel Amman, responded to this reviewResponded 27 January 2020


Dear Valued Guest,

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Warmest regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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