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Reviewed 16 June 2020 via mobile

I spend my Christmas trip in jordan and i had the chance to spend 5 nights me and my family in Marriott hotel the hotel is in the middle of the city with a great service nd excellent rooms with a wide selection of food in the buffets friendly atmosphere and great lovley staff

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Luna_travels65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhannad H, Hotel Manager at Amman Marriott Hotel, responded to this reviewResponded 21 June 2020

Dear Guest,

Thank you for choosing Amman Marriott Hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you for sharing your thoughts and we are delighted to inform you that the Amman Marriott, Dead Sea Marriott Resort & Spa and Petra Marriott re-opened as 19th of June and we hope we have the opportunity to serve you again.

Sincerely,
Laith Naber,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2020

Travelling with my best friend and as women, security is of concern when travelling abroad. I was impressed with the hotel's security, we felt safe. Had my daily cappuccino in the piano lounge, which overlooks the entrance, and loved the ambiance (modern and classy). Would recommend this hotel if you are staying in Amman.

Date of stay: March 2020
1  Thank lucia2230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhannad H, Hotel Manager at Amman Marriott Hotel, responded to this reviewResponded 18 March 2020

Dear Guest,

Thank you for choosing Amman Marriott Hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

Sincerely,
Laith Naber,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2020 via mobile

We stayed here for 2 nights in March 2020 at the start of our 7 night tour around Jordan.
Extremely friendly staff, always happy to help.
Rooms were spacious, the lobby is grand and luxurious.
Was a little surprised by the amount of security upon arrival but having spent a week in Jordan have come to realise this is the norm. Car searches and ‘airport’ style bag scanners at each hotel entrance.

We had bed and breakfast and the breakfast was brilliant, lots of choice from around the World (including a local food station). Staff were attentive and even offered to give takeaway coffee cups and fill up water bottles etc.

We are one night in Champions restaurant (as there’s not a huge amount nearby) and the food is as expected, American style. Tasty food and good service. Alcohol is obviously relatively pricey but not much more than your average hotel. £7.90 plus taxes and 10% surcharge for a large draught beer.
The only downside of this bar/restaurant is the ‘non smoking’ section is right next to the smoking section so no real divide. As a European this is quite alien to us nowadays but again have come to find this as the norm in Jordan. Not a huge issue except when eating if you don’t like smoke - but this is the same everywhere.

All in all a really good 2 night stay

Date of stay: March 2020
Trip type: Travelled as a couple
Thank remlap3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhannad H, Hotel Manager at Amman Marriott Hotel, responded to this reviewResponded 12 March 2020

Dear Guest,

Thank you for choosing Amman Marriott Hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you for sharing your thoughts and we hope to have the opportunity to serve you again!

Sincerely,
Laith Naber,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2020

Hard to give five stars for a city hotel that is not truly five stars but there is no reason for four stars- nothing that brought it down. On the contrary, everything was excellent. Security upon entering is very tight - we liked that! Our welcome was wonderful (husband is lifetime Titanium) and we were treated like special guests. We were upgraded to a suite with adjoining room for our party of four and it was perfect. Housekeeping was awesome, servers at Champions bar and the lobby bar were friendly and welcoming. The Breakfast Buffett was extensive and all food was very good and fresh, constantly being replaced. Their house taxi driver Wolf was awesome. Location is a bit out of the downtown/Roman amphitheater area but still easy to access. Some decor may be a bit dated but it did not really show nor bother any of us - and obviously with the status we travel A LOT. We stayed in seven different Marriotts on this trip, and the warm welcome here was the best. Totally recommend and would definitely stay again!!!

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank odie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhannad H, Hotel Manager at Amman Marriott Hotel, responded to this reviewResponded 11 March 2020

Dear Guest,

Thank you for choosing Amman Marriott Hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Looking forward to welcoming you again in the near future.

Sincerely,
Laith Naber,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2020

A fairly large hotel with a contemporay and comfortably luxurious vibe. There are several excellent dining options here and there is quite a decent gym and spa available to hotel guests. The hotel breakfast buffet is excellent. We stayed merely one night but would have enjoyed staying longer had our travel plans made it possible.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Galooba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muhannad H, Hotel Manager at Amman Marriott Hotel, responded to this reviewResponded 5 March 2020

Dear Guest,

Thank you for choosing Amman Marriott Hotel for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you again for your time and come visit us again soon!

Sincerely,
Laith Naber,
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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