We stayed at the Jerusalem Inn for one night in April, 2011 and were very disappointed in our stay.
Although the room was very tiny, and the breakfast in the morning was less than satisfactory, I would not
have given this rating if not for the following: We had specifically arranged to be there so that we would be close to where we were to attend a Passover Seder. The problems began when we returned from the Seder. There was a night club next door blasting music and conversation til the wee hours of the morning. The air conditioner was broken, so we needed to open the sliding glass door to get some air on the warm night. But with the door open, we couldn't sleep because it was too loud. We asked the hotel manager to move us to another room, but he said they were completely booked. So we decided to keep the door closed (could still hear the music and conversation thought) and slept fitfully in the heat.
Knowing that the night club was so loud, I believe management should made a note that our room had a broken air conditioner that morning, and offered to arrange for us to stay at another hotel when we arrived. I am hoping that their customer service practice has improved since we were there.
- Official Description (provided by the hotel):
- The Jerusalem Inn Hotel is perfectly located in the center of Jerusalem, at 7 minutes walk from the Jaffa Gate and the historic Old City, a few steps away from Zion Square and the lively Jaffa and Ben Yehuda promenades and shopping streets. A station of the new light rail service is nearby.This hotel offers boutique-style, elegant rooms with free Wi-Fi and laptops for free guest use.The rooms at The Jerusalem inn Hotel have a flat-screen TV, a mini fridge and tea and coffee making facilities. A friendly Reception staff will accommodate you and help you plan your visit in Jerusalem. ... more less
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- Also Known As:
- Jerusalem Hotel Jerusalem