The hotel is a bit run down and in need of renovation, but that is more than reflected in the price. That being said, it was well run and the staff does try their best to ensure you feel at home. For example, I was sold a phone card at the front desk because I had to call someone in the West Bank, but could not get through with the card they sold me. They not only bought back the card, but managed to get through on a private cell phone and did not charge me. I realize that they may have only saved me a few bucks, but it is extra service like that (and there are other examples) that really made me feel like my well-being was important to them.
One thing you should know though is that most people in the neighborhood only speak Arabic, although some speak English. The neighborhood itself is not very fancy but I never felt in danger, even at night. Jerusalem is a small city and you can do a lot of walking--I walked from Yad Vashem to this hotel--a bit of a hike, but certainly doable.
If I ever go back to Jerusalem, and it is a beautiful city so I hope I make it someday, this is the only hotel I will consider--even if the rooms look like they have not been redone since 1960, the staff and their welcoming attitude more than make up for that.
- Official Description (provided by the hotel):
- Affordable family run hotel, located with easy walking distance to the Old City of Jerusalem. 10 minutes walking to Herod's Gate and 15 minutes walking to Damascus Gate. Simple, clean accommodation, family atmosphere. 10 minutes walking to Lerner Sports compound located in the French Hill. ... more less
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- Also Known As:
- Alcazar Hotel Jerusalem