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“They Make the Effort”

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Istanbul Gonen Hotel
Ranked #332 of 1,173 Hotels in Istanbul
Reviewed 15 April 2017

Got much needed rest, and the staff were really trying to be polite, hospitable and accommodating. The Thai Massage was much needed. The pool was just right, but the Sauna & Steam Room need updating. The only thing that put me off, was the young security (night shift) - who, glancing disapprovingly at my plastic bag, assumed i had purchased food from outside market - produced A paper for me to sign, the lady at the Reception desk intervened & stated that the paper : "relieves the Hotel from responsibility" of some sorts (very confusing & superfluous). Other than that - it was A lovely stay and the reception even extended my check out. The shuttle service is good, although Airport pick up did not materialize.

Room Tip: Avoid the Rooms close to the Elavator
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  • Stayed: April 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Luca5DonnaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KorayCetiner, Genel Müdür at Istanbul Gonen Hotel, responded to this reviewResponded 18 May 2017

Dear Mr. Luca5DonnaK ,

After Your last visit to Istanbul Gonen Hotel we would like to thank You for Your good comments and Your points on TripAdvisor about our hotel…

Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further.

With the service understanding that we have developed, we will welcome You again in our hotel in the near future will honor us and be an oppurtunity for make You feel our Turkish Hospitality one more time…

Sincerely Yours,

Koray Çetiner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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19 - 23 of 353 reviews

Reviewed 18 February 2017

We stayed at this hotel recently and our experience was so much better on this occasion,we had a very comfortable room with everything we needed for a overnight stay,courtesy bus was a car in the early morning with a very pleasent driver

Room Tip: Our room was on the third floor and was quite well equipped and spacious
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  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank c148m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KorayCetiner, Genel Müdür at Istanbul Gonen Hotel, responded to this reviewResponded 19 February 2017

Dear c148m,

We would like to thank you for staying with us at Istanbul Gonen Hotel during your recent visit and for taking the time to share your valuable comments.

We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.

We also look forward to the pleasure of welcoming you back to Istanbul Gonen Hotel in the near future.

Sincerely Yours,

Koray Çetiner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017

If you need a hotel to stay in for a night then this is a good place to stay, it is comfortable, clean and the staff are helpful. The breakfast is good and there is a nice large lobby.

This hotel is not in the tourism area of Istanbul and you would only really stay there for business reasons or an overnight/stopover.

I would be happy to stay here again.

  • Stayed: February 2017, travelled with friends
    • Rooms
    • Service
Thank Mikey_P7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KorayCetiner, Genel Müdür at Istanbul Gonen Hotel, responded to this reviewResponded 16 February 2017

Dear Mikey_P7,

We would like to thank you for staying with us at Istanbul Gonen Hotel during your recent visit and for taking the time to share your valuable comments.

We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.

We also look forward to the pleasure of welcoming you back to Istanbul Gonen Hotel in the near future.

Sincerely Yours,

Koray Çetiner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2017

I had a great experience at Gonen Hotel. I really appreciated the kindness of the staff, special mention to Mehmet (who works at the restaurant of the Hotel) and Cenk & Gizen at the reception.

The restaurant of the hotel (A la Carte Restaurant) is really good.

Only 5 mns from the airport, and with no traffic jam as it on the "right" side of the traffic

  • Stayed: January 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank farahcohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KorayCetiner, Genel Müdür at Istanbul Gonen Hotel, responded to this reviewResponded 13 January 2017

Dear farahcohen,

We would like to thank you for staying with us at Istanbul Gonen Hotel during your recent visit and for taking the time to share your valuable comments.

We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.

We also look forward to the pleasure of welcoming you back to Istanbul Gonen Hotel in the near future.

Sincerely Yours,

Koray Çetiner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2016

This is definitely not the tourism area of Istanbul and you would only stay there for conference, business or overnight/stopover reasons. However, the facilities are second to none: gym, hamam, massage. Didn t try the restaurants as the complex "IstWest" 100 m away offers restaurants for any taste/budget. The hamam treatment (kese) as well as the back massage is one of the best that I ever got administered (thanks again Ari!).
Staff is friendly and helpful and the room was 'above average'.

Stayed: November 2016
1  Thank Zeugma187849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KorayCetiner, Genel Müdür at Istanbul Gonen Hotel, responded to this reviewResponded 23 November 2016

Dear Zeugma187849,

We would like to thank you for staying with us at Istanbul Gonen Hotel during your recent visit and for taking the time to share your valuable comments.

We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.

We also look forward to the pleasure of welcoming you back to Istanbul Gonen Hotel in the near future.

Sincerely Yours,

General Manager
Koray Çetiner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Istanbul Gonen Hotel

Address: Degirmenbahce Avenue No.15, Yenibosna, Istanbul 34197, Turkey
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #332 of 1,173 Hotels in Istanbul
Price Range: €42 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Istanbul Gonen Hotel 5*
Number of rooms: 305
Reservation Options:
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