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All reviews marmara sea blue mosque old city hagia sophia family suite walking distance excellent hotel turkey minute walk every morning perfect location breakfast was excellent sultanahmet area tourist attractions asian side visiting istanbul bw
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Reviewed 6 November 2017 via mobile

The hotel location is in a great location. Pekle are veryansın elegant. The hotel is within walking distance of all the tourist places . I would absolutely recommend This hotel to anyone right next to the sea in a great location.

Date of stay: November 2017
Trip type: Travelled with family
4  Thank abdullahalqadhi a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this reviewResponded 7 November 2017

Dear Valued Guest Abdullahalqadhi

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”.
I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are deligheted that you had a pleasant accomotadion experience with us .

We appreciate for your feedback about us and our services

We always look forward your next arrival for new opportunities for serving you more.

We are pleased & honored serving you.

Sincerely Yours,
Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017 via mobile

We just had a very lovely stay at this hotel. The location couldn't be better for sure: Ocean view, very short walking distance to the Bosporus boat tours, Aya Sofia, Blue Mosque, Topkapi palace and the bazar. The staff were super nice and very always helpful. The breakfast buffet was delicious and authentic.
Also a very big thanks to the staff for helping arrange a little birthday surprise during our stay. Can't wait to come back.

Date of stay: October 2017
Trip type: Travelled with family
3  Thank Seaside260595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this reviewResponded 7 November 2017

Dear Valued Guest

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are honored that you had a pleasant accomodation experience with us .

We appreciate for your taking valuable time for writing feedback at Tripadvisor about us and our services


We are pleased & honored serving you.

We always look forward your next arrival for new opportunities for serving you more.


Sincerely Yours,

Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

The Staff were super helpful and friendly. Very good at helping us organize to go around Istanbul.

The Rooms were nice. Location was great. Able to go to parts of the city, but not be in all the hustle.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
3  Thank Wander4Journey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this reviewResponded 7 November 2017

Dear Valued Guest

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are honored that you had a pleasant accomodation experience with us .

We appreciate for your taking valuable time for writing feedback at Tripadvisor about us and our services


We are pleased & honored serving you.

We always look forward your next arrival for new opportunities for serving you more.


Sincerely Yours,

Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Wonderful experience....very nice location
Very nice service and the staff were very good
And the breakfast was amazing
The tortellini pasta was very tasty
Near both sultan ahmet and bosphorus
I got the blue mosque view

Date of stay: December 2016
Trip type: Travelled as a couple
1  Thank khazizsurti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Guest Relations Manager at Best Western Citadel Hotel, responded to this reviewResponded 16 October 2017

Dear Valued Guest Aziz,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.
We are honored that you had a pleasant accomodation experience with us .
We appreciate for your taking valuable time for writing feedback about us and our services

We always look forward your next arrival for new opportunities for serving you more.

We are pleased & honored serving you.

Sincerely Yours,

Selami Taşkın (Mr)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Excellent hotel and location. We always stay at this hotel in Istanbul because of the quality of service and location. Also for your information we checked out of the hotel on September 4 and not September 1. We decided to stay three days longer. When we return to Istanbul later this year or next year we will stay at the same hotel. Everything is perfect!

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
3  Thank jeffreytines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Guest Relations Manager at Best Western Citadel Hotel, responded to this reviewResponded 28 September 2017

Dear Valued Guest Jeffreytines

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”.
I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are deligheted that you had a pleasant accomotadion experience with us .

We appreciate for your feedback about us and our services

We always look forward your next arrival for new opportunities for serving you more.

We are pleased & honored serving you.

Sincerely Yours,
Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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