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“Nice hotel”

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Best Western Citadel Hotel
Ranked #174 of 1,173 Hotels in Istanbul
Certificate of Excellence
Reviewed 8 November 2017 via mobile

We stayed 3 nights at Armada Istanbul. The location is great. It is a 6-7 minute walk to Blue Mosque/Hagia Sophia which was why we came to Istanbul. Be forewarned, some of the walk is uphill and through a sort of rundown area, but we felt safe, even walking back to the hotel late at night. The room was clean. Bathroom adequate. Bed comfortable. Breakfast buffet was traditional Turkish and good.

Stayed: November 2017, travelled as a couple
1  Thank thomas m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this reviewResponded 21 November 2017

Dear Valued Guest Thomas

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”.
I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are deligheted that you had a pleasant accomotadion experience with us .

We appreciate for your feedback about us and our services

We always look forward your next arrival for new opportunities for serving you more.

We are pleased & honored serving you.

Sincerely Yours,
Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 466 reviews

Reviewed 6 November 2017 via mobile

The hotel location is in a great location. Pekle are veryansın elegant. The hotel is within walking distance of all the tourist places . I would absolutely recommend This hotel to anyone right next to the sea in a great location.

Stayed: November 2017, travelled with family
3  Thank abdullahalqadhi a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this reviewResponded 7 November 2017

Dear Valued Guest Abdullahalqadhi

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”.
I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are deligheted that you had a pleasant accomotadion experience with us .

We appreciate for your feedback about us and our services

We always look forward your next arrival for new opportunities for serving you more.

We are pleased & honored serving you.

Sincerely Yours,
Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
13
Reviewed 27 October 2017 via mobile

We just had a very lovely stay at this hotel. The location couldn't be better for sure: Ocean view, very short walking distance to the Bosporus boat tours, Aya Sofia, Blue Mosque, Topkapi palace and the bazar. The staff were super nice and very always helpful. The breakfast buffet was delicious and authentic.
Also a very big thanks to the staff for helping arrange a little birthday surprise during our stay. Can't wait to come back.

Stayed: October 2017, travelled with family
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this reviewResponded 7 November 2017

Dear Valued Guest

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are honored that you had a pleasant accomodation experience with us .

We appreciate for your taking valuable time for writing feedback at Tripadvisor about us and our services


We are pleased & honored serving you.

We always look forward your next arrival for new opportunities for serving you more.


Sincerely Yours,

Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017

The Staff were super helpful and friendly. Very good at helping us organize to go around Istanbul.

The Rooms were nice. Location was great. Able to go to parts of the city, but not be in all the hustle.

  • Stayed: November 2016, travelled with family
    • Value
    • Rooms
    • Service
3  Thank Wander4Journey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Konuk İlişkileri Müdürü at Best Western Citadel Hotel, responded to this reviewResponded 7 November 2017

Dear Valued Guest

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.

We are honored that you had a pleasant accomodation experience with us .

We appreciate for your taking valuable time for writing feedback at Tripadvisor about us and our services


We are pleased & honored serving you.

We always look forward your next arrival for new opportunities for serving you more.


Sincerely Yours,

Selami Taşkın (Mr)
Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Wonderful experience....very nice location
Very nice service and the staff were very good
And the breakfast was amazing
The tortellini pasta was very tasty
Near both sultan ahmet and bosphorus
I got the blue mosque view

Stayed: December 2016, travelled as a couple
1  Thank Aziz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWThePresidentHotel, Guest Relations Manager at Best Western Citadel Hotel, responded to this reviewResponded 16 October 2017

Dear Valued Guest Aziz,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel.
We are honored that you had a pleasant accomodation experience with us .
We appreciate for your taking valuable time for writing feedback about us and our services

We always look forward your next arrival for new opportunities for serving you more.

We are pleased & honored serving you.

Sincerely Yours,

Selami Taşkın (Mr)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Citadel Hotel

Address: Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#54 Family Hotel in Istanbul
#81 Romantic Hotel in Istanbul
#136 Luxury Hotel in Istanbul
Price Range: €47 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Citadel Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Istanbul
Istanbul Best Western

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