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Park Inn by Radisson Hotel Astana
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Reviews (190)
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All reviewsnice hotelfront desk staffali babathe ground floorkhan shatyrnice breakfastdecent sizefor short business tripsroom was clean and comfortableinternational standardswifi worksmin walkenglish speakingcomfortable stayhotel restaurantmini barshort stay
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Reviewed 1 February 2018

I expected not what I saw .. the rooms are very nice , compfortable lights , bed , the place near window . The food was very good , and what it's very rare it's very nice and responsive personal of whole hotel !! This the most what I want to share ! They help with everything what you need and make it with big pleasure , you know it's different she. The usually personal smile to you but with no kindness , but this hotels people the different , so nice ! They was helping me like until 2 am in the nights easily with no preasiure . Also I lost my ring and they have returned to me to another country ! So I recommend t Park Inn to you travelers :)

Stayed: January 2018
Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samgat J, Front Office Manager at Park Inn by Radisson Hotel Astana, responded to this reviewResponded 6 February 2018

Dear Guest,
Thank you for choosing Park Inn by Radisson Hotel Astana!
We were so impressed by your review here and would like to thank you for taking time and posting it.
Hotel staff and management are glad if we could meet your expectations.
Please be our guest again if your business brings you back to Astana.
Best regards,
Samgat Jenisov
Cluster Director of front Office
Park Inn by Radisson Hotel Astana
+7 7172 67 00 00

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018 via mobile

Pluses: it’s clean, it’s
The reception and service is ok,
The rooms are big enough and the bed is comfortable with big pillows (!!!)
The restaurant serves good food
Now the other side of the moon
It’s probably good for students as a campus, but it’s not a business hotel, the rooms are too ascetic , there is no minibar / freezer, normal table or bath,
The price for that simplicity is 100$,
Sorry, imho for Astana in such a level of rooms it’s way too much. The fair should be 50-60$ max
In the evening in restaurants it’s not easy to find a waiter, do something about it please!
The positive bonus is a caffe in the same building that starts from 8:00
Rare in Astana to open that early
Yes, and window view is not good at the moment, sorry
Generally, go for it but if you have other option consider it also
PS the elevator with the room card is just awful! Like, it was may be a new technology and cool 15 years ago, but now it’s just a painful experience

Stayed: January 2018, travelled on business
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samgat J, Front Office Manager at Park Inn by Radisson Hotel Astana, responded to this reviewResponded 1 February 2018

Dear Guest,
Thank you for taking time and posting your review here as it is very important for us guests’ opinions for making things right for comfortable stay with us. We hope that on your next trip your choice will be Park Inn by Radisson Hotel Astana and we will do our best for you.
Please accept our apology for situations where we did not meet your expectations. We will forward all your notes to concern department heads to follow up.
Best regards,
Samgat Jenisov
Cluster Director of Front Office Department
Park Inn by Radisson Hotel Astana
+7 7172 67 00 00

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

Comfortable hotel that offers a very good breakfast with large choice of fresh fruit eggs bakon sausages and the like, several quality of bread, jam and more. Very polite and helpful staff albeit english is sometimes limited. Rooms are medium size with a narrow desk one armchair. Only a small rack and no wardrobe or shelves pose some troubles for yhe ones that will stay several days. The hotel has a quite large fitness room with first quality equipment. Several conference and meeting rooms for any kind of business and event. The restaurant at the ground floor is quite good to.

Stayed: October 2017, travelled on business
Thank alfonso p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samgat J, Cluster Director of Front Office at Park Inn by Radisson Hotel Astana, responded to this reviewResponded 16 October 2017

Dear Guest,
Greeting from Radisson Hotel Astana!!!
First of all let us thank you for choosing our hotel for stay during visit to Astana. It was great to get from you such warm words and comments. We noted all your points and forwarded to concern department heads.
If your business brings you back to Astana please be our guest again.
Best regards,
Samgat Jenisov
Cluster Director of Front Office
Park Inn by Radisson Hotel Astana
+7 7172 67 00 00

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

It could have gone either way. The momentous building at a main artery could mean that the interiors will be, if anything, grandiose. I was pleasantly surprised to see a slick minimalist design. The staff have outdone themselves with kindness and readiness to help. The breakfast was tasty and diverse, rooms were comfy and clean. I would definitely recommend the hotel to Astana travelers!

  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank blue5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samgat J, Cluster Director of Front Office at Park Inn by Radisson Hotel Astana, responded to this reviewResponded 8 October 2017

Dear Guest,
Thank you for such great comments on your review which you found time and posted here. Our team is very happy to get such warm words from you. Please be our guest again if your business brings you back to Astana.
Best regards,
Samgat Jenisov
Cluster Director of Front Office
Park Inn by Radisson Hotel Astana
+77172670000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

The hotel's location was perfect, close to everything. Rooms were basic but clean and well maintained. Room service was excellent. And most importantly, the hotel staff were great, always welcoming, and going out of their way to help. I was impressed with the front desk staff, especially Arialym, Gulnur and Aline.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Review collected in partnership with Park Inn by Radisson Hotels
Thank Tamara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samgat J, Cluster Director of Front Office at Park Inn by Radisson Hotel Astana, responded to this reviewResponded 8 October 2017

Dear Guest,
Thank you taking time and posting your review here and sharing with others you stay experience with us. We passed your notes to our staff and our team was very happy to get such warm words from you. Please be our guest again if your business brings you back to Astana.
Best regards,
Samgat Jenisov
Cluster Director of Front Office
Park Inn by Radisson Hotel Astana
+77172670000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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