We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 27/07
Book now, pay at stay
US$71
US$67
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 29/07
Book now, pay at stay
US$52
Booking.com
View Deal
Aka Hotel(Astana)(Great Value!)
Free cancellation until 27/07
Book now, pay at stay
US$29
Booking.com
View Deal
  • Free Wifi
Adler(Astana)
Free cancellation until 27/07
Book now, pay at stay
US$35
Booking.com
View Deal
Free cancellation until 26/07
Book now, pay at stay
US$32
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Free cancellation until 27/07
US$138
US$134
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$161/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$149
US$145
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
ADS rooms(Astana)
Agoda.com
View Deal
Reviews (241)
Filter reviews
241 results
Traveller rating
46
91
73
20
11
Traveller type
Time of year
LanguageAll languages
More languages
46
91
73
20
11
Show reviews that mention
All reviewsright banklow waterbig bathroombanging doorsbit outdateddouble roombreakfast and dinnerexcellent wifiroom servicecapital citytrain stationold cityreception desktop floorleft banktaxibusiness
Filter
Updating list...
2 - 7 of 241 reviews
Reviewed 13 December 2017 via mobile

It’s almost it
It’s overall ok, relatively good place , but it needs some renovation and management attention.
All that cars left at the entrance so one can not reach it with heavy lagage
All that breakfasts and dinners included, where 20 minutes before end no attention is given to clients, all that no attention to guests , entering hotel and blocked entrance moving door so that it’s easy for hotel and uncomfortable for customers... all that things are about managements, and it is not good, sorry

Stayed: December 2017, travelled on business
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King H, Директор по продажам at King Hotel Astana, responded to this reviewResponded 4 January 2018

Dear George,
Thank you for your feedback!
We appreciate that you took the time to write your review!
All responsible persons are already informed by your comments and recommendations.
Now, we are planning to make a rennovations in all our rooms.
We hope that you will give us one more chance and visit our hotel on your next visit to Astana. We will be glad to see you in our hotel as our honorable guest!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

The King Hotel in Astana is a great choice to stay. Only one comment which is the bed is really hard and uncomfortable. So I asked for an extra blanket and then folded it and it worked well. The Hotel is well located near Republic Avenue. Room in spacious, security is 24 hours and breakfast selection is good too. Bus stops are around the corners off the hotel. Rooms are common areas are very well heated which is important in Astana winter.

Would like to thank the staff in the receptio for a great room and answering my inquires and support.

Will stay again in the Hotel.

Stayed: December 2017, travelled solo
Thank Eyad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2017

I can't believe this hotel was only opened in 2009. It is already very dated and looks like it was built in the 1970's or 80's.The rooms are large, comfortable and well heated. An extra pillow or two would have been nice. Bathrooms are large and clean and the hot water is real hot! Reception staff are very helpful and friendly although English levels among other staff are pretty low. There is precious little around this hotel. The wifi works fine though, so you are connected to the outside world.

Lighting was an issue in my room: Glaring or double glaring are the only lighting settings with no bedside lamps. However, this is not true of all rooms as my friend's was fine. There is nothing in the mini-bar, and you are rationed to two teabags a day unless you ask for more.

Breakfast was alright. Nothing special. The range of hot foods is minimal. However it is with dinner that they excel at mediocrity, nay rubbishness, if vegetarian. I was staying here for six nights, and as I am veggie, had nothing to choose from other than plain rice or pasta and salad. They put everything out at 7pm and clear what's left away at 9pm so you have to be fast to get what little is on offer. Most of the desserts are dry and inedible.

If you are expecting a well equipped gym, think again....oh and also expect to pay 3 Euros per visit (which cannot be added to the bill), for the pleasure of lifting a few crusty weights and using the one cardio machine that works in old store-room.

There are much better hotels in Astana, but for a couple of nights, this place will be fine. There are two supermarkets nearby that stock Korean pot noodles if you are hungry ;)

Room Tip: higher is better due to street level noise
  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

If you are looking for somewhere very different to travel to go to Moscow for a few days and then hop over to Astana Kazakhstan. I had no idea what it was going to be like but it’s amazing fantastic really.
It was -3 and the snow was horizontal because of the strong winds, the hotel was so warm coats had to be pealed off once inside. The reception staff were efficient and friendly and the breakfast and room service food was excellent . If you want luxury you won’t find it here, I don’t want luxury so it was good for my family visit . The Hotel is on the right bank everything you want to see is a Taxi ride away in the left bank. Taxis are so reasonable on $5 Aud, my friend is disabled and every driver gave assistance getting in and getting out of the Taxi.
I would stay here again because of the reasonable cost and the closeness to everything. The Bell Boys were helpful the security staff were quite austere there were no smiles happening here. The rooms could do with a make over and it was a bit funny I had to keep ringing the front desk for toilet paper.

Stayed: November 2017, travelled with family
Thank April120449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Slightly above average hotel located in what is called the old town but at some distance from the really main tourist sites/ buildings. The rooms are large, my ensuite was massive and it is well enough furnished. Breakfast is adequate without being special and the bar/ lounge area is pleasant . Wine , as usual was an expensive item . Overall , a pleasant enough hotel and there are ample restaurants and shops literally from the front door onwards

Stayed: September 2017, travelled solo
Thank chookles48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King H, Директор по продажам at King Hotel Astana, responded to this reviewResponded 6 November 2017

Dear Guest,
Thank you for your review!
It's important to us to receive a feedback from all our guests - it helps us to move to the right direction. We are appreciate that you've taken time to write your message.
We see that you were not satisfied enough with your staying in our Hotel.
We will be appreciate if you give us more info about what you were dissatisfied with your last stay.
Here's my e-mail: info@kinghotelastana.com
Thank you!

Kind regards, Dastan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews