The facilities are nice but the service needs work. I booked a 75 minute head/neck/shoulder massage online and got a confirmation email. When I showed up, they didn't have my appointment and said they don't do 75 minute massages, only 60 minute. I said I wanted lots of pressure because I'm used to deep tissue massages and therapists who find all the knots in my muscles and work them out. This massage was lots of pressure, but in all the wrong ways. I hoped it would get better after my muscles warmed up, but it didn't. Eventually I asked for lighter pressure but still ended up with bruises on my back and it hurt to lie down for two days. The massage was also more of a full body massage, with limited attention paid to my shoulders and barely any to the neck and head. The post-massage fruit and tea by the pool were nice, but I probably won't be back.
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