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“First hotel”

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Frangipani Fine Arts Hotel
Ranked #87 of 278 Hotels in Phnom Penh
Reviewed 22 June 2012

This is our first hotel of 5 different hotels we shall be staying in over the next 17 days. We booked a suite which was on the top floor, very spacious with a balcony. Huge bath which had a shower over but quite difficult to get and out, plentiful hot water. The staff were very helpful and booked our bus ticket to Siem Reap for us. Breakfast was served in the lovely courtyard and although there was not a huge choice it was adequate and well presented, it kept us going all day. The hotel is located close to the National Museum and Royal Palace, but take care it has a small entrance - easily missed. We would stay here again.

  • Stayed: June 2012, travelled as a couple
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1  Thank Bramwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 June 2012

Dear Valued Guest,
Thank you very much for your review as it is valuable to us to improve our service. It is our privilege to have an opportunity to serve you during your stay in Frangipani Fine Arts Hotel where you can find something nice and cool and a good choice during your stay in Phnom Penh. Our staff are happy to see your review and look forward to serving you in the near future. The Management

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178 - 182 of 266 reviews

Reviewed 18 June 2012

Stayed here for 3 nights. The hotel was a little hard to find as to grt ther you need to go down a small alley an the signage is not great. The central cortyard is very quaint though the food was quite limited and a little overpriced in comparison with othe local restaurants. I wasn't overkeen on the breakfast system either having to fill out a form every morning.
The room was very spacious bu quite bleak. I'm sure the decoration works for arty types but unfortunately not for me. It was clean however which is the important thing.
I also found that the staff here were not as customer service focused as in the rest of my travels through Indochina. Not that the service was bad it was just nowhere near as good.
The hotel is situated close to the palace and museums. Though it takes a while to get your bearings it's not as easy to get around as Hannoi or Ho Chi Min.
If you have a mid range budget you couldn't do much better.

Room Tip: Don't bother with a balcony its not worth the extra money.
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  • Stayed: April 2012, travelled with friends
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Thank sleekwalrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniManagement, Manager at Frangipani Fine Arts Hotel, responded to this reviewResponded 26 August 2012

Dear Valued Guest,
Thank you very much for your review and for giving us an opportunity to service you during your stay at Frangipani Fine Arts Hotel. Your comments are valuable to us to improve our service and the breakfast to ensure that your future stay is a comfortable one. We look forward to welcoming you and your family at any of Frangipani Villa Hotel Group (Frangipani Villa-60s, Frangipani Villa-90s, Frangipani Villa Hotel, Frangipani Villa Hotel II, Frangipani Green Garden Hotel & Spa, Frangipani Royal Palace Hotel, and Frangipani Living Arts Hotel). The Management

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Reviewed 11 June 2012

Great hotel with spacious rooms.
Staff were amazing and the breakfasts were tasty.
Will say again the next time I'm in phnom Penh.

Just read the second last review from a Sydney guy complaining about having a wooden bowl for a sink. What a laugh! It's an art deco hotel and so everything in it is modern/trendy/art deco. What a fool! Haha

Room Tip: Go for cheap beers in the bars along the river. Weekend nights at the river are lively.
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  • Stayed: June 2012, travelled with friends
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Thank DazzDazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sokthearith, Manager at Frangipani Fine Arts Hotel, responded to this reviewResponded 16 June 2012

Dear valued guest,
Thank you very much for your kind word of appreciation to our hard work (design and service) and we will continue our working culture and providing good quality of service to all guests who come to stay at our place including you. From Management

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Reviewed 25 May 2012

Rooms was pretty basic, and bathroom was rubbish with a wooden bowl for a wash basin.
Our room was next to the concrete stairs and we heard every person that dragged their luggage up and down the steps as there are no lifts.
We had no view from our room except into the courtyard which was no great view anyway.
The hotel needed the security at the alley entrance as there were touts hassling us as soon as we left the hotel.
Not really our style of hotel, and with no pool wasnt very comfortable, so wont recommend this hotel.
We stayed in the sister hotel in Siem Reap and it was great......go figure?

Room Tip: Somewhere away from the stairs
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  • Stayed: April 2012, travelled as a couple
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Thank mxdad026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sokthearith, Manager at Frangipani Fine Arts Hotel, responded to this reviewResponded 10 June 2012

Dear valued guest,
Thank you very much for choosing Frangipani Fine Arts Hotel during your stay in Phnom Penh. We accepted what you mentioned that we do not have a lift since our design is in a way that the building is not tall to save energy from not using lift and easy to move around. Frangipani Fine Arts Hotel has many rooms that have nice view and that nice room view should have been assigned for your stay and the hotel is located in a very quiet areas as mentioned in previous guests' reviews. Since it was full during your stay, there was no more nice view room for you, but next time we do promise to assign a comfortable and nice view room for you. At the entrance, we have our security guard standing for 24 hrs even if the road is safe. we would like to inform you that in the developing world, you will experience the same thing that many taxi or tuk tuk drivers hanging around to look for customers to make a living and this is not under hotel’s control. Once again, we would like to appreciate your comments and also thank you for your stay and we will arrange you a nice room for next stay.
From Management

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Reviewed 10 May 2012

We could get to Frangipani Fine Art just a few minutes from the Phnom Penh Airport. The room had a marvelous balcony which afforded excellent views of the countryside towards local town. Lovely garden and lobby with helpful staffs. Food at their restaurant was delicious. I really want to stay there for my next visit to Cambodia.

  • Stayed: March 2012, travelled as a couple
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Thank Joel_Wynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrangipaniManagement, Manager at Frangipani Fine Arts Hotel, responded to this reviewResponded 26 August 2012

Dear Valued Guest,
Thank you very much for your review and for giving us an opportunity to service you during your stay at Frangipani Fine Arts Hotel. Your comments are valuable to us to improve our service and to ensure that our guests have a wonderful experience with Frangipani Fine Arts Hotel. We look forward to welcoming you and your family at any of Frangipani Villa Hotel Group (Frangipani Villa-60s, Frangipani Villa-90s, Frangipani Villa Hotel, Frangipani Villa Hotel II, Frangipani Green Garden Hotel & Spa, Frangipani Royal Palace Hotel, and Frangipani Living Arts Hotel). The Management

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Additional Information about Frangipani Fine Arts Hotel

Address: 178 # 43 Street, Phnom Penh 12000, Cambodia
Region: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #87 of 278 Hotels in Phnom Penh
Price Range: €61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Frangipani Fine Arts Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Welcome to Phnom Penh, Pearl of Asia in 1920s and the Frangipani Fine Arts Hotel, the boutique hotel in the heart of Phnom Penh. Ideally situated at the heart of Phnom Penh City and just few minute walk from the riverfront, along Sisovath Quay and the banks of the Tonle Sap, Mekong and Bassac rivers, this leading Phnom Penh boutique hotel is within easy reach of tourist attractions and Phnom Penh landmarks like Royal University of Fine Arts, the National Artefacts Museum, the resplendent Royal Palace, the Silver Pagoda and the quaint streets dotted with charming cafe, designer shops, and art galleries of Phnom Penh. This charming accommodation has a long been a favorite in Phnom Penh for both business and leisure travelers and also makes an ideal base for sight-seeing tours of Wat Phnom, Independent Monument, Toul Sleng Genocide Museum, Russian Market, dazzling sunset boat cruises along the Mekong River and other touristic and lively areas. All well decorated and comfortable guest rooms with their large spaces and furniture as well as standard amenities at the Frangipani Fine Arts Hotel would give you a comfort and feel of home away from the home. The Room is well equipped with modern amenities and you can choose from 3 different categories of rooms – twin junior suite room, double junior suite room and double suite room. The Fine Arts Restaurant on the ground floor offer fine Royal Khmer and French cuisines and offer a large selection of wines. ... more   less 
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