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Reviewed 21 February 2020 via mobile

I stayed at Badiah Hotel back in September 2019. It was a good hotel, located only 15 min from the airport. The hotel close to supermarket, restaurants and cafe.
The staff are helpful, and Darren the PIC for our group is very friendly.
One thing about the breakfast..the menu is not that much in option.

Date of stay: September 2019
Trip type: Travelled on business
2  Thank disafitri
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Darren Tan, General Manager at Badi'ah Hotel, responded to this reviewResponded 23 February 2020

Dear Guest,

Greetings from Badi'ah Hotel!

Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again.

Kind Regards,
Darren Tan
Manager
Badi'ah Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2020 via mobile

We booked 2 interconnected standard rooms for the duration of our stay in BSB via one of the well known booking sites.
Pros: Derek (the manager) who went the extra yard to make good on our booking request for interconnected rooms despite the room being otherwise committed (thanks, Derek), very friendly and accommodating staff (actually, every local we crossed paths with in Brunei was friendly and hospitable), good variety in the free breakfast buffet (including omelette on request), free basement parking, good housekeeping, free shuttle to airport (which was made available to us 4 times as we did a quick side trip to Singapore during our stay), room facilities (bedding, aircon, bathroom/shower, TV, fridge, safe) all in good order, general amenities well in keeping with the 3 star hotel.
Cons: we had to insist on interconnected rooms after we were initially checked into standalone rooms (next time we'll contact the hotel directly to confirm arrangements rather than relying on ticking a box on a booking site web form).
All up, the hotel provided us with a comfortable, safe and convenient base from which to see the sights of Brunei.
The location is within 200 metres of a inexpensive laundry (B$0.25 p/item washed & dried), a competitive money changer, a supermarket, shopping complex block and inexpensive restaurants.
A note of caution - if you decide to dine at the Bristodeli Cafe that's on the ground floor of the hotel, please make sure you double check your bill before paying. We didn't, and later found out that we were charged more for items than the price specified in the menu given us.

Date of stay: January 2020
Trip type: Travelled with family
3  Thank kjpdavid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BadiahHotelMGT, General Manager at Badi'ah Hotel, responded to this reviewResponded 28 January 2020

Dear Guest,

Greetings from Badi'ah Hotel!

Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again.

Kind Regards,
Darren Tan
Manager
Badi'ah Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2020

Room is spacious but not totally sound-proof. Swimming pool is so-so. Location of hotel is not in a very happening area though, but there's a My Town cafe nearby which offers pretty good set meals for lunch or dinner. Make a trip to Gadong night market for dinner! Thanks for the free drop-off to airport :)

Date of stay: December 2019
    • Value
    • Rooms
    • Service
3  Thank wallflower69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BadiahHotelMGT, General Manager at Badi'ah Hotel, responded to this reviewResponded 3 January 2020

Dear Guest,

Greetings from Badi'ah Hotel!

Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again.

Kind Regards,
Darren Tan
Manager
Badi'ah Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2019

Arrived two hours late some 1and a half hours after midnight. warm welcome.
unknown to me i had been booked in for two days by the airline. the room was clean with all the normal needs
although for my liking a bit too cold. the good point was that i could turn off the AC

Date of stay: November 2019
2  Thank boatsurveyor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BadiahHotelMGT, General Manager at Badi'ah Hotel, responded to this reviewResponded 3 January 2020

Dear Guest,

Greetings from Badi'ah Hotel!

Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again.

Kind Regards,
Darren Tan
Manager
Badi'ah Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2019 via mobile

Rooms are spacious but dark, although there is a desk lamp for reading. They are clean and the free WIFI works well. However, the isolation is poor so you can hear traffic noise as the hotel is near a busy intersection.

The hotel is located across the street from a supermarket and several Chinese and an Indian restaurant. There are also tailors and a cheap and quick laundry service nearby.

Service is indifferent. You are offered no help with luggage. They have some tours available but they are very expensive. Poni divers offers the same yours for 40% less.

Concierge is however good at helping with transport and tours, which is appreciated given the dearth of taxis and difficulty of connecting with Dash (local Uber) without a Brunei SIM card.

Date of stay: November 2019
Trip type: Travelled solo
Thank Poleinahole
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BadiahHotelMGT, General Manager at Badi'ah Hotel, responded to this reviewResponded 17 November 2019

Dear Guest,

Greetings from Badi'ah Hotel!

Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again.

Kind Regards,
Darren Tan
Manager
Badi'ah Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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