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All reviews star city sailing club sea view private beach manager mr restaurants and shopping breakfast buffet was good rooms are comfortable stay at this hotel again private car very pleasant stay recommend this hotel high floor seafood modern hotel kids club welcome drink
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Reviewed 10 July 2018

This hotel was superb. Extremely clean, staff were amazing. Greeted on arrival with staff taking care of the luggage , a welcome drink, . First impression when I walked through the doors was "wow". Management couln't do enough. The room I stayed in was beautiful. Fantastic view of the beach and the bed was really comfortable. Breakfast on two levels was so well catered. Swimming pool bar area open, roomy and well cared for. I would definately stay at this hotel again. Staff acknowledged you leaving and returning to the hotel. Great location.

Room Tip: Definately consider this hotel you will not be disapointed.
  • Stayed: July 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarCityNT, General Manager at StarCity Nha Trang Hotel, responded to this reviewResponded 3 August 2018

Dear Jenny C,

Thank you for the wonderful endorsement of our hotel . We believe in a symbiotic relationship at our place, we loved taking care of you as much as you loved staying with us. Thank you for acknowlegding that effort from the staff, they are truly our gems. We look forward as a team in welcoming you back to StarCity Nha Trang and if you need help with your reservation, please call us directly and we would be very glad to assist. Thanks much again for the review.

Regards,
M. Surendran
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

We have just returned from our stay in this great hotel , perfect location, staff fantastic & our hosts Annie & Ryan put in 120 % to make our stay a great experience. Thankyou . Highly Recommended.
Scott & Jenny
Melbourne.

Stayed: July 2018, travelled as a couple
Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarCityNT, General Manager at StarCity Nha Trang Hotel, responded to this reviewResponded 3 August 2018

Dear Scott K,

StarCity Nha Trang loves the candid review, the appreciation of our associates and the time taken to tell the travel world about us. We thank you and we would love to see you back with us real soon.

Thanks and regards,
M. Surendran
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2018 via mobile

We had a wonderful stay at Star City Nha trang. The location is wonderful, right on the beach front opposite the Yatching Club.They have their own area earmarked for the sundecks which guests can access.The staff is courteous.The rooms are good and the view of the beach from the upper floors isthe best.

Stayed: April 2018, travelled as a couple
Thank MohammediL1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarCityNT, General Manager at StarCity Nha Trang Hotel, responded to this reviewResponded 3 August 2018

Dear Mohammedi L,

Many thanks for choosing to stay with us and giving us your feedback. We are indeed elated to have been able to amaze you and this indicates that we are on the right track where customer satisfaction is of utmost concern. It would be indeed our pleasure to welcome you back again soon and please do reach out to us to see to your booking.
Once again, thank you very much for the wonderful review and trust to see you soon at StarCity Nha Trang. Thanks much.

Regards,
M. Surendran
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2018 via mobile

Amazing staff and management who actually care for their guests
When need to go to hospital staff were helpful and caring organising transport and
Generally caring about my well being
Kids loved the pool and breakfast is excellent with a great range of Vietnamese and western foods
Location is opposite beach and close to restaurants and shopping
Our room was very spacious and immaculately clean
Overall very impressed and will come back and recommend this hotel
Great job starcity

Stayed: July 2018, travelled with family
Thank MelbourneThaitime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarCityNT, General Manager at StarCity Nha Trang Hotel, responded to this reviewResponded 1 August 2018

Dear MelbourneThaitime,

Your time and input into your review on StarCity Nha Trang is much appreciated. We are very proud of our associates and their professional demeanor towards all our guests.The StarCity team is very glad that you enjoyed our services and look forward to having you stay with us again in the near future. Thanks much.

Regards,
M. Surendran
General Manager

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Reviewed 13 June 2018 via mobile

We visited star city spa for a foot massage today. The girls chatted the whole time and considering I specifically asked for a foot massage, very little time was spent on my feet. I would not recommend this spa as I did not find it to be relaxing or professional.

Stayed: June 2018, travelled as a couple
1  Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarCityNT, General Manager at StarCity Nha Trang Hotel, responded to this reviewResponded 18 June 2018

Dear Karen J,

Thank you for your feedback and we are indeed concerned . The spa is run by a private operator but nonetheless, service quality under the StarCity Nha Trang umbrella is very important to us. The operator has made some immediate changes on staff protocol after discussing with the hotel management. We appreciate your feedback and everything constructive has been done to give each guest the tranquil spa experience.

Thanks and Best regards,
M. Surendran
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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