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All reviews rooftop pool great hotel new hotel being built building noise sailing club ongoing construction steam room a sea view room rooms are modern triple room an enjoyable stay the hotel offers a great stay city view stayed here for nights short walk to the beach every morning
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Reviewed 10 July 2018

I traveled here with a friend in July and we had a great time. There is a nice rooftop pool and bar, the rooms were nice, and the staff was super friendly and attentive. The hotel is about a 2 minute walk from the beach--right across the street. You can get beach towels in the lobby and the hotel will reserve beach chairs for you under umbrellas right on the beach. Hotel is located near a bunch of other restaurants, bars, and hotels. The beach is also beautiful.

Room Tip: Beach view, away from construction
  • Stayed: July 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Kelly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana_NhaTrang, General Manager at Alana Nha Trang Beach Hotel, responded to this reviewResponded 14 July 2018

Dear Kelly N,

Thank you for taking your time and reviewing your recent stay at Alana Nha Trang Beach Hotel.

We are truly delighted to learn that you had an amazing time with us. We are always aiming to deliver the most superior services to our guest, thus thank you for your high rating of our facilities, services and staff.

On behalf of the team, once again thank you for choosing our hotel for your stay in Nha Trang and we look forward to welcoming you back soon.

Best regards,

Anya Dinh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018 via mobile

When I entered the lobby, a staff immediately handed a drink to us to cool off, and the service was intimate. The staff at the front desk/ concierge introduced the hotel facilities very carefully, gave me a very good impression.

Stayed: June 2018, travelled as a couple
Thank KamT64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana M, Marketing Executive at Alana Nha Trang Beach Hotel, responded to this reviewResponded 6 July 2018

Dear Kam T

Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours.

We hope to welcome you back to our hotel very soon.

Best regards,

My Vo., Marketing Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018 via mobile

We were greeted by a group of friendly hotel reception on our arriving. My kids were enjoying the welcome drink. The hotel has spacious room and clean.
However, there are fewer things that we need to highlight:-
- construction in progress that has caused the noise and most terrible was causing the swimming pool area become very dusty. The view from the jacuzzi was blocked by the hotel in construction.
- even though the hotel does provide voucher for lounge chair on the beach, it is limited to 10 chairs per day and for 3 hours. We were not aware of this. Due to the limitation, the vouchers were distributed out early in the morning. We were told by the reception that mostly of the guest would take the voucher in advance and used it in a later of the day.
- the breakfast served was ok and not that fantastic as per the review that I had read previously. The waffles served was burned. You will get bored of the breakfast if you stay longer as majority of the food served are the same.
Overall of the stays was ok.

Stayed: June 2018, travelled with family
1  Thank casyinhsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana M, Marketing Executive at Alana Nha Trang Beach Hotel, responded to this reviewResponded 6 July 2018

Dear Casyinhsy,

Thank you for taking time to share your review about Alana Nha Trang Beach hotel. If you have any request that you want us to improve, please feel free to share.

We hope to welcome you back to our hotel very soon!

Best Regards,

My Vo., Marketing Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

We used here for our company trip. So we decided this hotel according to its the location and reasonable price.
The location was great, and clean and decent hotel. I stayed on the 6th floor, the room is quite clean and modern furniture they prepared. At the opposite, there are other hotels, and the nightclub was almost whole night so noisy! I mean literally very noisy by the band, live music (probably) till over the midnights...
One night We needed a knife, to cut some fruits, and asked to the front. The reception asked to the bar lady, she asked us why we need the knife. Then she came to the room with beautifully cut fruits without any price, of course we gave away some tip.

The breakfast buffe is quite Ok, the pool and bar is nice, and the beach is a few steps away. The hotel offers beach chairs to the customers, you can ask to the front desk.
The staff in the hotel re all very nice and kind, some can speak good English and we had a very good impression to them, the hotel, and Nha Trang.

Room Tip: Well, don't take the room facing the main street. it's noisy.
  • Stayed: May 2018, travelled with friends
    • Value
    • Rooms
    • Service
Thank hitohase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana_NhaTrang, General Manager at Alana Nha Trang Beach Hotel, responded to this reviewResponded 11 June 2018

Dear hitohase,

Thank you very much for taking your time and reviewing your recent stay at Alana Nha Trang Beach Hotel.

We are thrilled to learn that you had a great stay with us. On behalf of the team, thank you for choosing us once again during your trip to Nha Trang.

Regarding the noise from surrounding areas, as you know, we are located right in the center of the city, therefore the noise is unavoidable, nevertheless we are doing our best to communicate with the local police to ensure that the noise level is at minimum.

Once again thank you for staying with us and we look forward to having you back in a very soon time.

Best regards,

Anya Dinh
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

From the moment you walk in, your welcomed by smiles and how accommodating everyone is amazing!
For our first time in Vietnam it definitely left us wanting to come back. Perfect location, helpful staff, beautiful views.. we made the right choice when deciding to stay at the Alana!

Stayed: June 2018, travelled as a couple
Thank mcvetkovska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alana M, marketing executive at Alana Nha Trang Beach Hotel, responded to this reviewResponded 12 June 2018

Dear mcvetkovska,

Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours.

We hope to welcome you back to our hotel very soon.

Best regards,

My Vo., Marketing Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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