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All reviews cookbook cafe the club lounge seafood buffet lobby bar ocean view beautiful hotel pillow menu private beach area five star hotel hotel staff upon check busy road great pool swimming pool is spacious room beach front small balcony
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Reviewed 2 February 2016

It's a wonderful hotel located at the best place. Our room was very nice with a balcony ocean front. i recommended the executive club where the service was excellent by all the staff. This hotel is brand new with the high standard of Intercontinental Hotel.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Thaiger1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoanhvu0104, Public Relations Manager at InterContinental Nha Trang, responded to this reviewResponded 4 February 2016

Dear Thaiger1,

Thank you for the kind feedback you shared to our TripAdvisor readers. Club InterContinental is a true stellar choice for an unforgettable experience in Nha Trang where we work very hard to ensure that all guests are enjoying the finest offers possible!

We highly appreciate your time and experience. Hope you’ll be back again one day!

Sincerely yours,

Vu Ho
Marketing Communication Manager
InterContinental Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2016

Exceptional staff & service from the porters, front of desk, concierge, tour bookings, pool and beach staff. Good Location, beach across the road with our own private beach chairs & umbrella shades. The beach is great for body surfing so the kids loved it. The bedrooms & bathrooms were clean, spacious and great showers, our room looked over to the beach so we really enjoy having a drink on our balcony & checking out the action below us.

The hotel is only a couple of years old and the decor, fittings, colour schemes, artwork were outstandingly beautiful. The hotel staff were dressed elegantly and very friendly.

We enjoyed the pool staff as we brunched there most mornings with our "must have" vietnamese coffee also a large selection of food on the menu.
A big shout out to "Trong (there were two of them) & Minh (manager) from the pool bar, they were very accommodating & friendly, we enjoyed spending our late mornings and afternoons at poolside for a quick swim and snacks for the kids.

The food is of very high standard in the dining room, many restaurants outside the hotel closes around 10pm so we dined at the lobby, food was really delicious. We had the seafood buffet on one of the evenings, it was nice but the highlight was the fresh grilled lobster & fresh crepes.

I would highly recommend anyone looking for accommodation to at the Intercontinental.

Weather in Nha Trang during the January period is perfect weather, it isn't humid but warm/hot and the evenings are very cool.

Room tip: I prefer the beachfront rooms.
Date of stay: January 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Dee_W838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoanhvu0104, Public Relations Manager at InterContinental Nha Trang, responded to this reviewResponded 2 February 2016

Dear Denise838,

We would like to thank you for all the time you took to write this very candid and amazing review. Our team took great pride while reading every warm word you shared and learning how much you love every feature and service we delivered. It seems that you did catch up the real experience of a true InterContiental style. We too enjoyed every moment hosting you in our hotel.

Please come back again soon as we will always waiting to host you for many more unforgetable stay.

Sincerely,

Vu Ho
Marketing Communication Manager
InterContinental Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2016

Great place and location on the beach! Just about everything is Super! The pool is in a shady place though! Wind tends to pick up here as the two separate buildings surrounds the pool! But since the ocean is just outside and very nice and only for hotel visitors that is not of a great concern! Gym is great as well as the food! Lounge access is a great add on!

Room tip: South side if you want sun on your balcony!
Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Stefan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoanhvu0104, Public Relations Manager at InterContinental Nha Trang, responded to this reviewResponded 2 February 2016

Dear Stephan O,

Glad to know that you enjoyed many memorable moments during the stay at our hotel. Eventhough it is an architectural inconvenience for you with the shade by our pools, we are most certainly happy that our inviting and relaxing atmosphere made up for your time.

Thank you and our team hopes to welcome you back again in the future!

Sincerely,

Vu Ho
Marketing Communication Manager
InterContinental Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2016

My wife and myself have now stayed for five nigths of our then nigths in Intercontenintal Nha Trang, This is one of the best hotels I ewer stayed in. The service and hospitality is fantastic, and they always have a big smile in their faces. The breakfeast buffet is outstanding with a big viarity of western and asiatic dishes. If I evet should return to Nha Trang I would defenately choose Intercontenintal again.

Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Roy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoanhvu0104, Public Relations Manager at InterContinental Nha Trang, responded to this reviewResponded 2 February 2016

Dear Roy L,

It is so good to hear that you and your wife had a great experience while staying with us. We especially pleased to have your praise on our colleagues's exceptional hospitality and the breakfast buffet. We look forward to welcome you back a gain in the near future!

Best regards,

Vu Ho
Marketing Communication Manager
InterContinental Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2016

This was my 1st visit to Nha Trang and this hotel made all the difference in the world in helping it be a memorable stop on a whirlwind tour of Thailand and Vietnam recently done over the 2015-2016 holiday season.

From check in to check out and in-between, the staff at this hotel was absolutely on point.

Having checked in later in the evening, they ensured we had the perfect room and smoothest of check-ins after a long day of travelling. The views of the beach are a must to upgrade to. The rooms are fresh, clean, modern, and have every amenity you can think of or would need.

The staff was especially attentive to every detail and extremely helpful in many ways. From making sure crossing the sometimes busy street, to their private beach area, to helping track a taxi in which a cell phone from our group was left behind, they really went above and beyond the call of duty to ensure our stay was nothing short of perfect. Mr. Sergei the night manager was probably the most hospitable of hosts and helpful of any manager I have ever seen in my many years of travel experience.

The beach is clean and safe while the pool in the hotel itself is beautiful. We would head to the pool VERY EARLY in the morning as the sun would be shadowed out by noon. Spending the rest of the day at the beach was a pleasure due to the staff making sure we were served and tended too all day without having to harass and find somebody for a drink or towel.

The breakfast buffet at the hotel is must to start your day as it consists of local favorites and "western" choices in endless selection.

I would chose this hotel without thinking twice for our next visit or as a recommendation for anybody looking for a central hotel in Nha Trang that is pretty much within walking distance and/or a very short drive of many restaurants and activities.

Room tip: A waterview is a MUST.
Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank MontrealAgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoanhvu0104, Public Relations Manager at InterContinental Nha Trang, responded to this reviewResponded 2 February 2016

Dear MontrealAgent,

What a terrific and candid review you shared to us and our TripAdvisor travellers! We are happy that our services and passionated colleagues were able to meet your expectation. Sergey is a gem of our team and we will surely pass your kind words to him.

It will be an absolute pleasure to welcome you back again soon.

Sincerely,

Vu Ho
Marketing Communication Manager
InterContinental Nha Trang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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