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“A room with a view”
Review of Prime Hotel

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Prime Hotel
Ranked #118 of 215 Hotels in Nha Trang
Reviewed 6 April 2015

This hotel is located about 200 metres from the beach but many rooms either have no window or overlook the adjoining buildings. We asked for a room with a sea view, which we were given but for which we had to pay extra. The only meals we had in the hotel were breakfasts, but these were fairly basic (crocodile curry for breakfast being one choice on day two?).

Room Tip: Ask for a room with a proper window
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  • Stayed: March 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank TraveloverLimassol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 29 of 231 reviews

Reviewed 16 February 2015

What a bad hotel. I arrived at 10:30 Pm it looked if the hotel was closed and deserted, all light except 2 small spots above the reception were out. One person got up from a coach to help. The windows of the restaurant have not been washed in a long time, the breakfast is poor, coffee was always cold even if you had breakfast early.
The swimmingpool is not being circulated the water level is about 30 cm under the normal level, green algies are growing on the side of the pool. There are 3 chairs around the pool. The advertisements in the elevator are years out of date and the service not available.
No there are many better places to stay.

  • Stayed: February 2015, travelled solo
    • Location
    • Rooms
    • Service
2  Thank Gerardthehague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2015

My partner spoilt me and booked the seaview premier room suite for valentines day. The room itself was lovely, great view, clean and big! But in saying that, the hotel itself felt very shabby and old!

CONS
- When we arrived we had no help with our bags (I know it's petty but I've been in so many hotels around SEA now its the little things that count), especially when you've booked the most expensive room in the hotel! Wifi was crap in our room. We had a small balcony but no chairs?!
- Any question I had was impossible to be answered due to the language barrier, but they wouldn't say they didn't understand, they would give some made up answer!
- They wouldn't give us beach/pool towels - we had to use the bathroom towels.
- Breakfast was terrible! It finishes at 930 - we arrived at 9am. I asked if the bacon was going to be topped up as it was empty - she topped up with cold bacon. I said it was cold and can I heat it up and she lit a flame under bain marie. The egg chef was already off duty too. We didn't bother claiming any more free breakfast.
- When we checked out at 545am for a flight, the man at the reception was rude. We waited 15mins for them to check the room and wouldn't hand over our passports until he had the call. When he finally did I asked if he could please call a taxi, he states "well you have to pay for it". Duh.

PROS
- Close to the beach
- Seaview premier suite room is lovely and spacious. You get a great view from the bath :)

To be honest, I wouldn't both staying here again. There is so much accommodation around and it was a big disappointment.

Stayed: February 2015, travelled as a couple
2  Thank kaytielizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2015

absolute tribal do NOT stay the room was near building that when the banging started up the whole room would shake. I left early as they would NOT give me a refund even for the days i would not be there. Has got to be the worst hotel in Nah trang i made video of how bad it was please find attached
https://www.youtube.com/watch?v=8VdziwtysYM

  • Stayed: January 2015, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2014

We stayed in this hotel in early December for three nights. The location was ideal, one minute walk to the beach, and walking distance to night markets, the sailing club and Nha Trang centre. We booked a sea view room which had a fantastic view of the ocean and our own private balcony. However these were the only positives. The room was tired and full of bugs. Each morning we would wake up to a bed full of ants it was disgusting. One night we went down to reception to complain and staff were accommodating in changing the sheets however there was no apologies and this did not fix the problem. The shower was poorly designed and each time it was used drenched the whole bathroom, which was then a hassle getting up in the night to use the bathroom, we slipped over numerous times. The breakfast buffet had a lot of variety however the food was always cold, we asked to have eggs made at the egg station for something fresh and although they did this for us staff were not very friendly and were hesitant to cook the eggs. We felt that for the price we would have paid a little extra for a nicer hotel.

Just want to add, the porter was excellent, very friendly and helpful.

  • Stayed: December 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prime Hotel

Address: 04 Ton Dan | Loc Tho Ward, Nha Trang 70000, Vietnam
Region: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #118 of 215 Hotels in Nha Trang
Price Range: €29 - €57 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Prime Hotel 3*
Number of rooms: 64
Official Description (provided by the hotel):
The hotel is located close by Nha Trang beach – just a couple of minutes’ walk – and near the city’s square, convenient for visiting tourist sites and shopping centers. The whole hotel structure takes the shape of a soaring 15-floor tower, representing a brilliant beacon during night time. ... more   less 
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