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All reviews bedroom villa private pool kid club trung nguyen room account kids room vinpearl resort special thanks a lovely stay welcome drink stayed for nights buffet breakfast ocean view ms shuttle minh tri
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Reviewed 3 March 2018 via mobile

I stayed here 2 days from March 3 to 4 March. I enjoyed so much: beautiful view, quiet atmosphere, clean room, helpful staff, especially, Mạnh Hùng, Mai, Oanh. I definitely choose Vinpearl Nha Trang Long Beach for my next holidays....

Stayed: March 2018, travelled with family
6  Thank Huy Quang P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
infovntlbvl, General Manager at Vinpearl Resort & Spa Long Beach Nha Trang, responded to this reviewResponded 14 March 2018

Dear Huy Quang P,

We thank you for your great review that you have given to Vinpearl Nha Trang Long Beach Villas during your recent stay.

It is fabulous to read your comment and it is truly a reward for what we are putting our efforts to built up a 5 star international resort. We hope the travels will bring you back soon to Vinpearl in the future where we look for your stay to be more wonderful.

Warm regards,

Hoang Pham
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018

We actually had a 3-day stay at the resort in January. The overall experience was very satisfying. All the staffs were very welcoming when we first got to the reception area to check in. We were a big group (15 people, arriving at different times) and the manager (female) went above and beyond to help us to speed up the check-in process. The drivers at the resort were very nice also, as every day they would ask us how the stay was going. The rooms were clean and the amenities were fulfilling. Dining was not as good as the overall experience, possibly because there weren't many guests at that time. The staffs were always smiling and ready to help, but they were somewhat reluctant to help guests in ways that were out of their normal procedures (we asked for fried eggs in a-la-carte night, but we had to talk to the manager). Still, the stay was very nice! Highly recommended!

  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
6  Thank Le A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
infovntlbvl, Người quản lý at Vinpearl Resort & Spa Long Beach Nha Trang, responded to this reviewResponded 2 March 2018

Dear valued guest,
Thank you so much for choosing to stay with us for your vacation.
It is our pleasure to have your experiences shared on TripAdvisor. We are very glad that you had wonderful time at our hotel. Your compliments are of great value to all of us.
Once again, thank you. We all love to welcome you back in the future.
Yours sincerely,
Dam Hong Nguyen
General Manager, Vinpearl Nha Trang Long Beach Villas

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Reviewed 19 February 2018

When we arrived we were treated by a very kind and welcoming front desk staff, we were also offered a welcome drink. We went straight to dinner which was very tasty. The food was mostly Vietnamese and Chinese except for the pasta. The breakfast was good as well. It was more western than the dinner however, there were still many Asian options available. The villas are very big and very accommodating, with a swimming pool next to each one. There was also one big swimming pool next to the beach. The only negative thing about the hotel is that some staff does not speak English proficiently which does not prove to be a big hurdle in the end.

  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
8  Thank jachym_svec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
infovntlbvl, Người quản lý at Vinpearl Resort & Spa Long Beach Nha Trang, responded to this reviewResponded 22 February 2018

Dear valued guest,
Thank you so much for choosing to stay at Vinpearl Nha Trang Long Beach Villas for your vacation. It is good to hear that you had wonderful moments at our hotel. We would love to express our gratitude for your recommendations. Your kind words would be a strong encouragement for all of our team.
We hope to have opportunities to welcome you back in the future.
Yours sincerely,
Dam Hong Nguyen
General Manager

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Reviewed 17 February 2018

Our family of 8 persons stayed for 5 nights in 4 bedroom villa. The facility was good and staffs were very kind. Especially Mr. Tieu Vurong who picked us up at the airport was very kind. Even though he had to wait for us almost 2 more hours due to the delay of the flight, he had been done everything so nice to us with big smile. The receptionist Ms. Thuy(pretty one) was also helpful. She was trying to help us whenever we asked questions.
There are 3 restaurants but only one restaurant opens during our stay. So we needed to try other restaurants nearby or in downtown.
Generally the staff are OK but sometimes they need to be more flexible. We would like to stay for a few more hours because of the flight time by paying extra charges but only extending one night stay was possible. We would like to use their sending service to the airport but it shall be asked one day before. I understand their policy but I hope they are more flexible than just say "no".

Room Tip: For breakfast, avoid 7 to 8, if there are group of Chinese tourists.
  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Seanrights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
infovntlbvl, Người quản lý at Vinpearl Resort & Spa Long Beach Nha Trang, responded to this reviewResponded 19 February 2018

Dear valued guest,
Thank you for staying with us during your vacation and taking the time to review us on TripAdvisor.
We are very pleased that you enjoyed our hotel facilities and staffs. We apologized for the inconvenience related to checkout service. Your comment was well-noted and shared with relevant departments. Once again, thank you so much.
We all look forward to welcoming you and your family back in your next visit to Nha Trang.
Yours sincerely,
Dam Hong Nguyen
General Manager, Vinpearl Nha Trang Long Beach Villas

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Reviewed 3 February 2018 via mobile

we are so happy when we are here, our children very excited, we love all person here - they are very kindness and support, room so clean - instruction so clear, all thing here is good, we will come back on next trip especially Manh Hung & Tuyen friendly and kindness support !

Stayed: February 2018, travelled with family
7  Thank Huong B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
infovntlbvl, General Manager at Vinpearl Resort & Spa Long Beach Nha Trang, responded to this reviewResponded 5 February 2018

Dear valued guest,
Thank you so much for staying with us and taking your time to write this review.
It is good to hear that you had a wonderful time with us. Your good words would be shared with all of our associates as an encouragement. We all look forward to welcoming you back in the future.
Yours sincerely,
Dam Hong Nguyen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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